This was an excellent hotel the staff were friendly and most important the hotel was clean. They really did look after us. more

My night started with an employee spitting off a balcony right on the top of my car & thank God HER SPIT BALLS didnt land on my kids. Right then I should've left but I didnt. I stayed 1 night at this hotel & that was 1 night too many. I will never stay at this place AGAIN. It was... more

This hotel is great if you're looking for affordabilty and location. The hotel is slightly out-dated in decor and the King room was small, but it was clean and convenient. The king bed was relatively comfortable, and the bathroom was spacious enough for two people. Location and price are key with this hotel. The rooms are significantly cheaper than most... more

Had Fantastic time everyone was great and helpful. If and when you need anything, they were ready to help. Its and older place but thats what gives it its charm. Thats what Gatlinburg is. more

The place is very run down. I found nasty black hair all over the bathroom floor. The coffee pot had not been washed at all. The elevator was a very long wait, and when you finally got in it you wondered if you would get out of it. They said they were sold out of the room we wanted the... more

The common areas look run down and the elevator takes forever, but we were pleased with the room itself. You can tell they have been updating the aging rooms. The furniture was new and nice and the beds were excellent. Really, if it weren't for the beds, I would have rated this average, instead of above average. The mattress and... more