Had Fantastic time everyone was great and helpful. If and when you need anything, they were ready to help. Its and older place but thats what gives it its charm. Thats what Gatlinburg is. more

The place is very run down. I found nasty black hair all over the bathroom floor. The coffee pot had not been washed at all. The elevator was a very long wait, and when you finally got in it you wondered if you would get out of it. They said they were sold out of the room we wanted the... more

The common areas look run down and the elevator takes forever, but we were pleased with the room itself. You can tell they have been updating the aging rooms. The furniture was new and nice and the beds were excellent. Really, if it weren't for the beds, I would have rated this average, instead of above average. The mattress and... more