The Lagoona Resort 3.5* (Lonavala, India) - Resort Reviews

Also Known As:: The Lagoona Hotel; The Lagoona Hotel Lonavala

Address: S No. 55, Tungarli | Tungarli, Lonavala 410403, India

Region: India > Maharashtra > Lonavala

Amenities:

Bar/Lounge Business Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #18 of 51 hotels in Lonavala

Price Range: £

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Welcome to The Lagoona Resort, Lonavala-India’s first eco-friendly resort in Maharashtra. Our resort is located in Lonavala near Khandala, on the Pune and Mumbai Express Highway, providing a leisurely escape from the city life. In spite of being on the outskirts, we are well connected with the city and beyond. Each of our 68 well- appointed guest rooms are fully equipped with TV, direct dial telephone, internet connectivity, channel music, mini bar, tea/coffee maker, electronic safe and individual temperature controls, to ensure that you are comfortable. Our all-day dining restaurant, The Patio features mouth-watering dishes from Indian, Asian and Continental cuisines. Our elaborate buffet spreads for breakfast, lunch and dinner. You can indulge in a number of recreational activities such as the indoor ones like the pool, carom, and table-tennis or relax by the outdoor pool-side which comes with an attached baby pool as well.The Lagoona Resort offers the prefect hideaway for a luxurious holiday away from the hustle-bustle. ... more less

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Madmanhawk

Mumbai (Bombay), India

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Super”

Reviewed 6 May 2013

Had a lovely time here. We were here for 3 days and it was just the getaway that we needed. The staff is very helpful. The rooms are KING sized. it fits 4 people 2 adults + 2 adults easily. With breakfast and dinner for 2 it is a great deal.The food is good but not great. the variety is... More

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Dear Guest, Thank you for choosing to stay with us at The Lagoona Resort on your recent trip and for sharing your review here on TripAdvisor. We are pleased to know that you had a memorable stay with us and that our services and amenities were at par with your expectations. We are delighted to know that you liked our... More

angam

Mumbai, India

Contributor

13 reviews

9 hotel reviews

Reviews in 5 cities

10 helpful votes

“Old worn out Hotel need to be renovated urgently!”

Reviewed 2 May 2013

Stayed here in 2 rooms for 2 nights 20Apr~02May, expected it to be a 4-star property. The lobby was huge, but furniture looked dated, the lifts were not in good shape and could not take more than 3 pax, with one of them out of order. The main Restaurant "Patio" had dirty table linen, and overall the whole Hotel seemed... More

Dear Guest, Thank you for staying at The Lagoona Resort and for sharing your experience. We regret that your stay at our resort was less than perfect. We were appreciated by most of our guests for the service and food during the same period when you stayed us; however we apologize that we couldn’t meet your expectations. We are glad... More

ASK1984

1 review

“GOOD LOCATION...BAD FOOD and SERVICE!!! PS:be cautious about your vehicles.”

The resort location is good. The rooms are also clean and pleasent. But the service provided by the staff as well as food is very poor. we stayed for 2 days and we were provided same mashed potatoes with different names on both mornings(it was a buffet). the juice names were always wrong. the juice actually in the container and... More

Dear Guest, Thank you for staying at The Lagoona Resort for and sharing your experience. We regret that your stay at our resort was less than perfect. Whilst most of our guests have appreciated the variety in our spread of food during the same period as your stay, we apologize for not being able to meet your expectations. Thank you... More

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Sarika N

Senior Contributor

24 reviews

6 hotel reviews

Reviews in 9 cities

4 helpful votes

“Good place....not value for money!”

Reviewed 29 April 2013

We stayed there in sept 2012. The property is good...the location is not.... It is away from the market and the surroundings are not very nice....The food is OK but the service is not........The staff is not warm and the reception staff is not at all welcoming.....overall not a bad place but no value for money....

Dear Sarika, Thank you for staying at The Lagoona Resort and sharing your experience. We are glad that your stay at our resort was good however we have also made a note regarding the service quality. While we agree that The Lagoona Resort is 15 mins away from the Lonavala Market, the fact that it is away from the hustle... More

Subhankar_mitra

Pune, Maharashtra, India

“Good resort”

Reviewed 14 April 2013

We went for a team outing (half day event) and the arrangement was excellent. The food was excellent, hotel staffs were very cooperative and they always tried their best to make sure that the team enjoyed this event. The POC from Lagoona was Mr Sudhir Panda and he is one of the most courteous and helpful person I have met.... More

Was this review helpful? Yes 1

Dear Subhankar, Thank you for choosing to stay with us at The Lagoona Resort for your recent business trip and for sharing your review here on TripAdvisor. We are pleased to know that you had a memorable stay with us and that our services and amenities were at par with your expectations. We are delighted to know that you found... More

mihirbmehta

Senior Reviewer

6 reviews

Reviews in 6 cities

“nothing great..........”

Reviewed 31 March 2013

had stayed for 1 day at this hotel, d hotel is made well but the overall staff is ok.... specially the people at the restaurant as when u order for food after 50 minutes waiting n calling dem again to ask how long the food will take i get an answer dat 1 or two things dat ive ordered is... More

Dear Guest, Thank you for staying at The Lagoona Resort and sharing your experience. We regret that your stay at our resort was less than perfect. We were appreciated by most of our guests for the service and food during the same period when you stayed us; however we apologize that we couldn’t meet your expectations. We are glad to... More

Ashutosh R

“Hunger Games @ Lagoona Resort - Lonavla”

Checked in on 30th March 2013, checkin delayed by 40 mins. decent room but nothing fancy to mention, infact the bathroom door handle was faulty. entrance door lock was jerky and the door itself seemed in need of repairs(room no.224 btw) Tall claims stay only claims at lagoona resorts, lonavla. Our 1 night stay there proved to be a complete... More

Dear Guest, Many thanks for staying at The Lagoona Resort on your recent trip. We appreciate the detailed feedback that you have provided of your experience and will assure you of serious steps which will be implemented to arrest a similar occurrence in the future. Most of our guests, who stayed during the same period as you, were happy with... More

sdrshn

Pune

7 reviews

7 hotel reviews

Reviews in 7 cities

3 helpful votes

“Bad service”

Reviewed 10 March 2013

Like one of the reviewers below, we had reserved a room with a 12 noon check-in. We called ahead and confirmed our reservation at 11:30 am. At 3 pm, they still needed 20 minutes to have our room "cleaned". Once we moved into the room, staff kept calling and asking if the cleaning staff were still there - very unprofessional.... More

Dear Guest, We thank you for sharing your experience at The Lagoona Resort. We are disappointed to learn about the inconvenience faced by you during the stay. However, it is nice to hear that you liked the rooms, clean and spacious. Your feedback is important to us that enable us to work towards the shortcomings. We assure that the concerns... More

DeepakAggarwalpunjab

Dinanagar, Punjab, India

5 hotel reviews

5 helpful votes

“Nice Resort, but away from market”

Reviewed 15 February 2013

Went for marraige of cousin 3-5 feb,2013. Resort isolated from market and needs a bit of renovation. Also lawn for marraige is not upto date, whose access is even quite raw. The surrounding requires to be much greener. Rooms are nice, with the exception of, extra bed extension from sofa system not upto mark. Food served inside the hotel was... More

Dear Guest, It was a pleasure having the opportunity to host your cousin’s wedding ceremony. Thank you for sharing your experience with us. It is indeed a delight to learn that despite your initial disappointments, we were able to satisfy you. The Lagoona Resort is one of the best known holiday resorts in Lonavala owing to its 5 star Resort... More

almatysen

9 reviews

“A decent property”

Reviewed 12 February 2013

I read lots of reviews about this property with many negative comments about the hotel. But my personal experience while staying in Room # 326 between 2-4th Feb is not what many describe. Though I was part of a marriage entourage with the entire hotel booked/blocked for 2 full days my personal experience has been not bad. Service was good,... More

Dear Guest, It was indeed a pleasure to serve you during your stay at our resort. Our team at the property is really happy to receive your positive feedback. The Lagoona Resort, Lonavala is a luxury resort that strives to provide world class services to its discerning guests. Equipped with 5-star resort facilities and amenities, we are one of the... More

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The Lagoona Resort Reviews, Lonavala

The Lagoona Resort

85 reviews from our community

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