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Swiss-Belhotel Ambon

Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
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Swiss-Belhotel Ambon
Ranked #1 of 12 hotels in Ambon
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18 reviews from our community

    Trip type
Traveller rating
    2
    12
    4
    0
    0
Date Rating
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

All are average, except the location exactly at the heart of ambon city. I enjoyed my self walk around the hotel and stop by at the centre of food street-the famous nasi kuning-, souvenir shop, and off course every little thing you need when you are on business travel.

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
20 May 2013

Dear guest, Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. Very much appreciate your compliments regarding our hotel location indeed the hotel is located in the heart of Ambon where there are many tourism spots and Offices which can be reach by walking however you still can find the... More

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

It is a swanking new hotel and everything looks new. All in all despite the complaints this is the newest hotel in town and I am told the cleanest. Be aware that in Indonesia people smoke all over the place even in coffee houses, lounges and bars. The hotel is close to several good local restaurants one of which is... More

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
20 May 2013

Dear guest, Thank you for staying with us and for taking the time to share your feedback. We appreciate your compliments regarding the appearance of the hotel and Indeed it is a very nice hotel, centrally located right in the heart of Ambon city however we still can see the beautiful scene of the sea and the mountain from the... More

Pretoria, South Africa
Senior Contributor
47 reviews 47 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 May 2013

Stayed at this hotel for four days, primarily due to lack of planning on my part and therefore I got stuck in Ambon. The Hotel is located in the city centre, which is pretty filthy, definitely not beautiful and pretty congested. The rooms are small but perfectly comfortable and adequate, the maintenance could be a tad more precise (my fridge... More

Was this review helpful? Yes 1
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
20 May 2013

Dear Guest, Thank you for taking the time to record your comments on Trip advisor following your recent stay at Swiss-Belhotelambon. We appreciate your compliments regarding our accommodation and our Breakfast. However we also regret to read your comments regarding our Mini Bar and Nasi goreng quality. Your constructive comments has already been discussed with the team and we hope... More

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 February 2013

Stayed at the Swiss-Belhotel in January, it's probably the best hotel in Ambon, which is a city quite far of the tourist trail, but if you do happen to end up in Ambon then the hotel is suitable and clean. The foyer was well managed and efficient, the rooms were quite plush, clean and had great views of the bay... More

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
20 May 2013

Dear guest, Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We are Very much appreciate your compliments regarding our accommodation and the facilities were met your expectations and make your stay a memorable one. I and team are looking forward to welcome you again in the near future Thank... More

Makassar
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 February 2013

I cannot recommend this hotel. While the room was nice and clean, the room did not have wifi and the hotel turns off the hot water after 10PM. I paid $60 for this room. I expected wifi and a hot shower.

Was this review helpful? Yes 1
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
20 May 2013

dear guest, Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Swiss-Belhotel Ambon and thank you for your compliments regarding our accommodation was meet your expectation. However we would like to apologize regarding the hot water schedule due to we are following the government effort to save the energy and I will... More

Heemstede Holland
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 9 December 2012

Coming from Island Saparua by boat we stayed for 1 night in Swiss Bell Hotel (10 floors) Kota Ambon reg. early flight with Garuda to Makassar/Jakarta. Summary Modern, professional handling; receptiondesk efficient; all staff friendly; big, clean room (western standard, even twin beds), sheets and towels okay, bathroom a little bit small but complete ; not noisy (neither inside nor... More

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
13 December 2012

Dear Guest, Thank you for taking the time to record your comments on Trip advisor following your recent stay at Swiss-Belhotelambon. We very much appreciate your compliments regarding our accommodation, the facilities and the friendliness and the service of the staffs. It will be my pleasure to share your comment to my team. Once again thank you for staying with... More

Jakarta
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 July 2012

This hotel is nice especially for the room, clean and comfy. When we stay there in July, there are not so many guests, so it suits us well. Good points: amiable service, very good menu, you should try their local seafood. Things to improve: breakfast choices are standards, and the corridor in the room floors are smelled of cigarettes.

Was this review helpful? Yes 1
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
17 July 2012

Dear guest, Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We very much appreciate your compliments regarding the hotel appearance, the cleanliness of our room, the staff service and the food quality. It is a pleasure for me to share this with my team; however your constructive comments regarding... More

Jakarta, Jakarta Raya, Indonesia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 13 July 2012

This hotel is located on Jalan Benteng Kapaha, means that it is located in the city center. Near to the City hall (Balai Kota) and Governor of Maluku's office. Entering the hotel is welcomed with great lounge and receptionist desk. Too bad the receptionist is only available one person. Taking a quite long time finishing check in, payment, or check... More

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
17 July 2012

Dear guest, Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding the appearance of the hotel and the room. Indeed it is a very nice hotel with International Standard, centrally located right in the Ambon Business area, Government offices and is not far from some... More

Oslo
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 July 2012

This hotel has an excellent location in the centre of Ambon, which is a busy city with beautiful surroundings, including many attractive beaches within easy reach from the city centre. The atmosphere in the city was calm, and we felt safe all the time during our visit. The room was nicely decorated, everything functioned, including the AC, and the rate... More

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Management response:
14 July 2012

Dear Guest, Thank you for taking the time to record your comments on Trip advisor following your recent stay at Swiss-Belhotelambon. We appreciate your compliments regarding our accommodation and the friendliness and the service of the staffs. However we also regret to read your comments regarding our Mini Bar and Room service Your constructive comments has already been discussed with... More

Los Angeles, California
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 28 April 2012

In the center of the city of Ambon, easy to reach, nice new hotel, with all the things you need on hand. It is certainly the best in the city but there are also some things that could be better.

Was this review helpful? Yes 1
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review
13 December 2012

Dear guest, Thank you for staying with us and for taking the time to share your feedback. We appreciate your compliments regarding the appearance of the hotel and Indeed it is a very nice hotel, centrally located right in the heart of Ambon city however we still can see the beautiful scene of the sea and the mountain from the... More

Hotel Mutiara
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Ambon, Maluku Islands
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Additional Information about Swiss-Belhotel Ambon

Also Known As:
Swiss-Belhotel Ambon Maluku Islands, Indonesia
Address: Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
Phone Number:
Region: Indonesia > Maluku Islands > Ambon
Amenities:
Bar/Lounge Business Centre Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 12 hotels in Ambon
Price Range: £
Official Description (provided by the hotel):
Swiss-Belhotel Ambon is a four-star international hotel. The hotel has 111 rooms with modern contemporary design and fully equipped with 32 inch LCD cable television and satellite channel, IDD/NDD telephone lines, high speed internet access, in-room safe, hair dryer, individually-controlled air conditioning unit, mini bar, coffee and tea making facilities. Four (4) function rooms for small group meeting are available and a 300 square metre ballroom complete with audio-visual facilities can accommodate up to 500 persons. Swiss-Belhotel Ambon is an ideal choice for meetings, weddings, exhibitions, seminars and other occasions. ... more   less 
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Swiss-Belhotel Ambon
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