This could be the best location in Nuwara Eliya, facing the lake and in a Eco friendly environment. Rooms are spacious with two queen size beds. A good choice for a family. However, maintenance, room service and service at restaurant is not to the standards. Meals are not bad but the service is very poor. Meal waiting time is unacceptable.... More

We thought of trying Governer's Chalets restaurant for lunch because it sounded good and it was very close to Gregory lake. Food was OK - albeit a bit expensive. It took some time for our orders to arrive at our table. Service wasn't very attentive. The biggest problem with this restaurant is it not being very clean. The lavatory was... More

This is located along a lake, great view, with pleasant small restaurant, serving also the reception. Our Chalet was poorly maintained: The floor was half-rotten, and the room was not cleaned during our stay..apparently we should have asked for that service. In the restaurant you could have a simple course a-la-carte, and for breakfast we were each given 2 plates... More

Visited the restaurant of this establishment on 24th February, 2013 for lunch together with my family. We had to wait a good fifteen minutes, seated at a dirty table with food crumbs and empty glasses, with no one bothering to ask us if we would like to see a menu or a clean table! I finally had to ask at... More

We just had one night here but just loved it. Chalet 4 English Rose! Only 8 rooms (chalets) in total.Terrific surprise to see the room had "upstairs & downstairs" which made it all that much more of a "surprise". Nice clean room with all the facilities you could wish for and it was just "fun" to be there. The Ritz... More

Stayed during our honey moon. It was ok, but won't go again. Not worth considering that it's expensive. Room was cozy. It was nice to have a little lodge for ourselves. Bed was the best. So comfortable and bouncy and cozy. Food tasty but expensive. Staff ok but not very friendly. Location very good, on the lake banks with pretty... More

Christmas in Sri Lanka seemed a good idea. ok, Sri Lanka is emerging, and as such some latitude is given, but this place is just awful. rooms were damp and smelled. rooms were NOT clean. had to ask for the rooms to be cleaned. sheets did not seem clean, well what was left of them, a metre long tear is... More

We really liked the accommodation here - the rooms were cozy and clean, with good heating and nice furnishings. The bathrooms were clean enough to keep everyone in our group happy (though a larger hot water service would have been nice!). They accommodated our group well in appropriate rooms for the different sized groupings within the party. We would advise... More

We stayed at this hotel for 1 night half way through our trip and loved every minute of it. The service from both the manager, chef and staff was second to none. The rooms are spacious and tastefully decorated. The grounds are filled with herbs and vegetables which are great for a stroll and the beds are really comfortable.