Hotel is good. Rooms are warm, clean and decent sized. Couple of things I didn't like - In the room they first gave me, the geyser was leaking and water was falling right over the lamp. I asked them to fix, which they tried but couldn't do. Very reluctantly, they gave me another room. In that room, the bathroom door... more

Firstly, this was a 3 star property and not a minimum 4 star as we were promised. In reality, we don't believe it even deserved a 1 star. We were in a beautiful part of Sri Lanka with one of the worse locations of the hotel. There was nothing to do, with no activities. In addition, we had to pay... more

We stayed here for 2 nights and 3 days. Service was great & room was fantastic. Food was average. Not much to do as the place was far from the city or any point of interest. more

Whatever you do, take the advice of the guidebook and spend a bit of extra money on your hotel in Nuwera Eliya as if you are stuck in a pedestrian hotel like Galway you will get very bored if it rains. Galway is gloomy and dated, there is nothing to do inside the hotel (not even a garden to sit... more

This is a good choice if you are staying for a night or two in the highlands of Sri Lanka but I would not recommend it for a longer stay. Try and specify a room at the from of the hotel as the view which overlooks some market gardens is quite nice and if you get a room facing the... more

The rooms are large and clean, but those facing into the centre of the hotel are rather dark. There are no facilities (eg pool) except for a snooker table in the bar so this hotel is best if you are staying only a night or two. The food was good and the set menu was a welcome change from the... more

I made a brief overnight stay at this hotel some years ago while visiting Worlds End. We checked in after dusk and checked out before sunrise. The rooms were comfortable and the food was okay. In Oct 2006 when I was staying at the Grand, I decided to see Galway in daylight! It looked like a hospital/ hostel from outside.... more

Hotel was of a good standard, a weird smell in the room though, staff were very friendly and the food was very good more

Très bon hôtel, style anglais. Jolie chambre. Nourriture excellente. more