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Embassy Suites Hot Springs

3.5 of 5
400 Convention Blvd., Hot Springs, AR 71901
Hotel amenities
Ranked #2 of 37 hotels in Hot Springs
4.5 of 5 stars 190 Reviews
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190 reviews from our community

What travellers say about this hotel
  • Corner room(4)
  • Complimentary breakfast(3)
  • Convention center(3)
  • Very nice(3)
Traveller rating
    116
    48
    13
    6
    7
Only show reviews for Family (64) | Couples (33) | Business (34)
Date Rating
Kubzfan
Chicago
Top Contributor
50 reviews
22 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW

Stayed here on a recent business trip. Have not stayed in Hot Springs before so don't have anything to compare to. The Embassy Suites appears to be newer and adjacent to the Civic Center and Convention Center. Typical ES with really nice lobby / atrium area. Rooms are nice.... bedding is ok but not as nice as new Hampton's. TV... More

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Traci K
Haughton, Louisiana
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 22 January 2012

We stayed here for one night on a Saturday. Bed was nice and comfortable. Breakfast was good. Free drinks even better!! I don't know the bartenders name but he made some awesome bloody mary's!! He worked his tail off! Everyone was nice and polite. More

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beachluvrs212
North Little Rock, Arkansas
1 review
2 helpful votes
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Everything very nice. Wifi is 9.99 per day. Needed to cancel for the second night and was still charged $75.00 More

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ladyc74
2 reviews
5 of 5 stars Reviewed 10 January 2012

Have stayed at this hotel twice and I love it. Staff are friendly and helpful. Has a nice indoor pool. Love it has it's own spa in the hotel. The spa staff are equally friendly and helpful. When we had a problem with the room or a question staff always there to help. More

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Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
12 January 2012

Thank you for being our guest (again) and thank you for the review. We appreciate your mention of our excellent spa. We were the first Embassy Suites to open a spa and our guests sure enjoy it. We get lots of compliments on the services our Spa Botanica team provide and we are very fortunate to have such a talented... More

C2sea2sea
Ypsilanti, Michigan
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 9 January 2012

My spouse had business in Hot Springs, AR and we chose the Embassy Suites for our 2 night stay while there. We have stayed at many other Embassy Suites and have always had good luck in doing so. This one was no different. We loved our suite, very spacious and it was clean as a whistle. The bed for very... More

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Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
12 January 2012

Thank you for being our guest and thank you for sharing your positive experience with TripAdvisor. We are very pleased that our top notch team was successful in providing the level of service you expect and deserve at an Embassy Suites Hotel. We hope you return often! Sincerely, Kurt Schatzl, General Manager More

OzarksView
Branson MO
Reviewer
3 reviews
5 of 5 stars Reviewed 8 January 2012

We stayed over Christmas. The hotel was very quiet, and low key. Just what we were looking for. The suite was clean and very well appointed. Our first trip to Hot Springs, AR & will return in summer. The staff was extraordinary! Going our of their way to offer suggestions to our requests for a church on Christmas eve, and... More

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Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
12 January 2012

We are very pleased that you enjoyed your Christmas Holiday at our hotel. We are also very pleased that you plan to be a repeat guest! Thank you so much for staying with us and also for sharing your experience with Tripadvisor. We look forward to being of service to in the future and hope it is soon! Sincerely, Kurt... More

bondj303
Shreveport, LA
Reviewer
5 reviews
11 helpful votes
4 of 5 stars Reviewed 24 December 2011

We had a very pleasant stay at the Embassy suites. Our suite was spacious and clean with the appropriate amenities. We needed more towels that were promptly delivered to us upon calling for them. We did use the indoor pool and our kids enjoyed it a lot. The breakfast was of very good quality (in spite of being free)... definitely... More

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Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
12 January 2012

Thank you for being our guest and for the review. We appreciate you comments and we will be sure to check all the details like the complimentary in room safe more thoroughly in the future. We are very pleased that you had an overall 'great stay'. Sincerely, Kurt Schatzl, General Manager More

Ceezie
OK
Top Contributor
67 reviews
11 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Our favorite place to stay in Hot Springs! Nice large suite, relaxing pool/spa area & a variety of choices @ breakfast. Close to downtown with well lit parking & offers a shuttle van to downtown & back. More

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Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
8 December 2011

Thank you so much for your continued patronage and for sharing your experience with Tripadvisor. Our genuine two room suites, full cooked to order breakfast, evening rececption and our free local shuttle servcie make a compelling value proposition. We hope to have you stay with us again soon. Sincerely, Kurt Schatzl General Manager More

EvetteD
Jacksonville, Arkansas
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

This hotel is everything you'd expect from an Embassy Suites. Clean rooms, friendly staff, nice lobby, and the free breakfast ROCKS! Parking is a problem, there doesn't seem to be enough parking for guest. I had to park behind the hotel and I saw no security. As I was walking towards the entrance I saw a car backing out, so... More

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Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
3 December 2011

Thank you for the review. We appreciate your business and glad you agree with so many tha indicate that our hotel is a great place to stay. I appreciate your comments about your dining experience and have shared them with our Chef and we will strive to do better! While our parking is limited there are hundreds of free parking... More

CourtneyWalk
Memphis, Tennessee
Senior Reviewer
6 reviews
5 helpful votes
3 of 5 stars Reviewed 28 November 2011

Visited for one night and room was clean and relatively comfortable. Overall service was okay but bartender overwhelmed with a few college football customers. The breakfast is same as always- buffet with same food they have had for last 15 yrs. Plastic plants everywhere. Overall, okay stay but left with feeling that I would not be back soon. Not inexpensive... More

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Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
3 December 2011

Thank you for the review. We are glad that you were pleased with our service. This year our hotel and the whole Embassy Suites brand were updated with new flat screen TV's and new bedding in all of our suites. More updates are on the way in 2012 including an updated breakfast offering for all 200+ Embassy Suite Hotels by... More

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Embassy Suites Hot Springs Also Known As

  • Hot Springs Embassy Suites
Address: 400 Convention Blvd., Hot Springs, AR 71901

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