the room was clean, the sheets had not been changed several long strains of hair was in the center of the bed and the blanket had a soil spot. i have learn from experience check the bed out from top to the bottom .I notified the front desk and went down to get clean sheets and blanket, the front desk... more

We got this hotel through Priceline ($87 total) and didn't know what to expect. We didn't have any complaints. The hotel is modern; the room was nice sized and comfortable; the included breakfast was better than one normally expects when not in a restaurant. We had dinner at Salsa's Mexican across the street which is not so hot. more

Stayed at the hotel during Thanksgiving while visiting family in Hot Springs. The hotel is situated within a cluster of other budget hotels such as Holiday Inn Express, and Comfort Inn. It is between the mall and racetrack, so convienent. Traffic can be challenging along Central going towards the track/downtown because you pass through main shopping areas. The hotel was... more

The good: Our room was clean and fairly quiet -- we were on first floor near end of hall. The bad: Wireless internet was down all four days. They also have a bridge system that is suppose to work through the electric AC plug but it did not work either. Management did not seem to care blaming it on weather... more

I had just checked in with my 16 year old son. We were spending a "spring break" weekend shopping getaway together. He went in and used the toliet......urinated. When he flushed, the toliet began overflowing....so I went downstairs to the desk to report it.....the clerk tried to hand me a plunger to fix the toliet. I told her that I... more

We thought the hotel was lovely and the staff (especially at the front desk) was extremely friendly and helpful. Our room was very clean and comfortable. It’s in a great location and there are lots of places to eat nearby. We were in Hot Springs to attend the horse races at Oaklawn Park and it was very convenient for us.... more

This place is okay. We stayed here one night with our two kids. We had a room on the second floor with two queen beds. The room was clean, it was just a little pricey for what you get. Our room the next night at Super 8 was larger for less, just down the street. One nice thing about this... more

My husband & I went to hot springs to celebrate our 4th wedding anniversary,our room was okay. The bathroom on the other hand needed exrta attention, the tub was dirty with hair in it, the floor had mold spots on it, and the toliet wasn't clean. When we laid down you could hear everthing going on in the hallways. Check... more

Stayed here June 30-July 3 with my two teenaged daughters for a quick getaway. Chose this hotel based on the other reviews on this site. After a long day at Magic Springs (hot, sweaty, etc.) I decided to take a hot bath before going to bed. I had to wash the tub before I could use it. There were 9... more