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Sheraton Madison Hotel

3.5 of 5
706 John Nolen Drive, Madison, WI 53713
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Sheraton Madison Hotel
Ranked #29 of 62 hotels in Madison
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334 reviews from our community

Traveller rating
    117
    115
    65
    25
    12
See reviews for
Families
61
 
Couples
76
 
Solo
34
 
Business
131
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

This was a good experience overall. We were surprised that the drivers, Dave, Brett and so on, were able to arrange trips to the downtown often which made the stay much smoother as this hotel is located out of downtown. The staff is courteous and efficient.

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
20 May 2013

Thank you for taking the time to share your feedback. I am happy that you enjoyed our complementary shuttle service; we provide drop-offs and pick-ups anywhere within three miles of the hotel. I’m glad that this convenience made your stay even better. Also, I will be sure that our team members are notified of your positive feedback. The next time... More

Sault Sainte Marie, Ontario, Canada
1 review
4 of 5 stars Reviewed 14 May 2013

I am a frequent visitor to Madison, Wisconsin for work training. I always choose the Sheraton Madison Hotel. The staff are friendly, the rooms are spacious and clean, and the shuttle drivers will take you almost anywhere that want. If you are lucky enough to have Pauli drive you around, be sure to ask hime about his music days with... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
19 May 2013

Thank you for such a sincere review! I am happy that our team members connected with you personally and made such a lasting impression. I will be sure that both Pauli and Dan are notified of your positive feedback. I’m happy that you enjoyed our rooms and cleanliness as well. We look forward to your stay with us the next... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 13 May 2013

Pauli and Brett our shuttle drivers were both great! He went out of his way to make our trip memorable and was incredibly helpful. We got engaged at the Sheraton and Pauli and Brett helped us look at places to possibly have our wedding and were very supportive.

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
19 May 2013

Thank you for taking the time to share your feedback. First off, congratulations on your recent engagement! I am so happy that our team members were able to assist you in finding venues for your up-coming reception. I will be sure that they hear your positive feedback. Thank you again, and we hope to see you again soon! Best Wishes,... More

Maryland
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013 via mobile

Great location and great customer service. I prefer to stay on club level the shuttle drivers are named Dave and are so friendly! They have a private lounge for Epic guests. And have Starbucks in the lobby.

Was this review helpful? Yes
See 3 more reviews by shell12367 for Madison
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
15 May 2013

Thank you for taking the time to share your feedback with us. I am happy that you enjoyed your stay and that you appreciated our customer service. I’ll make certain that our team members receive your positive feedback. I am also happy that you appreciated the private lounge that we provide for our Epic guests. We look forward to your... More

Greenville, Wisconsin
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013

This was our second stay at the Sheraton Madison. The location is perfect and the price is right. Very comfortable beds and pillows...for a small fee, upgrade to concierge floor and get free soda, water, appetizers and breakfast. We will definitely stay here again.

Was this review helpful? Yes
See 3 more reviews by jpbiwer for Madison
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
15 May 2013

Thank you for your feedback! I am happy that you were pleased with your stay and with your upgrade to our Club Lounge floor. That’s wonderful that you were able to take full-advantage of our Club Lounge and all of its amenities. Our Sheraton Sweet Sleeper Beds sure are comfortable too! We hope to see you for your third stay... More

Chicago, IL
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 8 May 2013

Having a wonderful stay at the Sheraton Madison. The front desk gal named Brittany N made our reservation and it was such a pleasure to meet her in person upon check in. She was most professional and personable. It was nice to have such great service right from the get go. Perfect hotel. Spottless. Bar/restaurant awesome! A must stay when... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
10 May 2013

Thank you for such a delightful review! I am very happy that you enjoyed everything about our hotel, ranging from our team members to the cleanliness of our guest rooms. I will be sure to pass along your feedback about Brittany; I know she will be happy to hear that she made a lasting impression with you. We hope to... More

hershey, pa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

I am very impressed with the hotel and especially the Staff at the Hotel. The front desk representatives, Eric and Josh always have a smile and provide outstanding service. This is my 3rd stay at the hotel for business and both Eric and Josh always anticipate your needs whether you are looking for a newspaper or need a wake-up call.... More

Was this review helpful? Yes
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
9 May 2013

Thank you for such a wonderful review! I am happy that our hospitality made your stay that much better; I will be sure to pass along your positive feedback to those you’ve mentioned. We take great pride in all of our team members, and I am delighted that they made such a lasting impression with you. If you are passing... More

Wyoming
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed at the Sheraton while visiting home and family over 4 days in April. Got an excellent deal from one of the online hotel-bidding sites which made the stay even better since I ended up paying almost half price. Staff at the front desk were very professional. Room was very nice, clean, newer furnishings, flat screen tv (that we never... More

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Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
9 May 2013

Thank you for taking the time to share your feedback. I am happy that you enjoyed our hotel and many aspects about it. Like you said, we are in a great location. You don’t have to deal with the hustle and bustle of the downtown area, but we are very close and offer a complementary shuttle if you wish to... More

Aurora, Illinois
Top Contributor
103 reviews 103 reviews
64 hotel reviews
Reviews in 43 cities Reviews in 43 cities
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed 28 April 2013

This hotel is centrally located and lots of ammenities, a Starbucks, restaurant, bar. It obviously hosts lots of seminars and conventions. The location is great, and it was awesome to wake up and go for a run along the lake into Madison. As a previous poster has stated, understand if you use Hotwire, like we did, you are going to... More

Was this review helpful? Yes
See 3 more reviews by AuroraMom for Madison
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
30 April 2013

Thank you for taking the time to share your feedback with us. I apologize that we did not exceed your expectations within certain parts of the hotel. We appreciate each and every one of our guests, and I hope that you received the hospitality and care that we provide for everyone. We welcome any feedback on how to improve our... More

San Jose, CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 24 April 2013

Stayed at the Sheraton Madison for a couple nights when taking my daughter to visit UW-Madison. First, hotel is extremely convenient whether going to the area around the capitol or the UW campus. Parking is easy, property is convenient to all the major roads/freeways and the staff was very helpful. Another plus is that there is a full-blown Starbucks counter... More

Was this review helpful? Yes
See 3 more reviews by sunchaser528 for Madison
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review
1 May 2013

Thank you for taking the time to share your story. I am happy that you enjoyed your stay with us and that you took advantage of some of the hotel’s amenities. Our team members always try to accommodate every guest, and I am pleased that they were able to give you the early check-in that you requested. Come back and... More

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Additional Information about Sheraton Madison Hotel

Also Known As:
Sheraton Madison
Madison Sheraton
Address: 706 John Nolen Drive, Madison, WI 53713
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Madison
#24 Business Hotels in Madison
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience a feeling of welcome unlike any other at the fully refurbished Sheraton Madison Hotel. Our 239 attractively renovated guest rooms give you everything you need for a great stay. ... more   less 
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Sheraton Madison Hotel
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