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Residence Inn Madison East

3.0 of 5
4862 Hayes Road, Madison, WI 53704
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Ranked #29 of 63 hotels in Madison
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    7
    10
    2
    1
    0
Date Rating
KevinS25
Sauk City, Wisconsin
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 17 January 2012

I don't have a lot to say about this place other than amazing! They offered incredibly fresh light snacks on our arrival evening and breakfast in the morning was far above average. The room was perfect for family travel or business and the separated bedroom was a refreshing difference. Pool was small but satisfactory for a business hotel, it was... More

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norshore
Chicago, Illinois
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 4 September 2011

When we walked into the hotel we were immediately floored by an overpowering citrus aroma from a cleaning agent they use. That's okay, it merely means to me that they have cleaned recently, and that is a good thing. Check-in was smooth, and we went to our room within 10 minutes. When we walked into the room, it smelled a... More

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jla_7
Kenosha, Wisconsin
Senior Reviewer
10 reviews
2 helpful votes
5 of 5 stars Reviewed 29 March 2011

This was my first time at a Residence Inn. Although our stay was only for 1 night, I would definitely consider staying here for extended trips. The rooms are a 1 bathroom king-bed suite with a sitting area and kitchenette (stove-top, refrigerator, sink, microwave, dishwasher, plates, and silverware) in the corner. No complaints at all. Front desk staff was welcoming... More

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olliel02
Athens, Georgia
Reviewer
4 reviews
9 helpful votes
5 of 5 stars Reviewed 29 March 2011

My wife and I statyed at the Residence Inn for 6 months. We are from Athens GA and I was here on a 6 month assignment with my company. I can't say enough good things! Being so far away is difficult, but we felt right at home. The management and entire staff go above and beyond to exceed your expectations.... More

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AliciaKris
Madison, Wisconsin
1 review
5 of 5 stars Reviewed 28 March 2011

We have been here for over 2 weeks and have not had any problems with staff,rooms,service or other guest.The breakfast and eve socials are excellent and help with the budget,however if you prefer to dine out there are many great choices close by.I have never felt more at home in any hotel. Yes it could use some updating but it... More

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ResidenceInnMgmt, Director of Sales at Residence Inn Madison East, responded to this review
29 March 2011

Thank you for your response, we are glad to hear that you are enjoying your stay with us! We pride ourselves on providing the BEST customer service in Madison and are thrilled to hear that you felt this way about our staff. You are correct, we will be beginning a complete renovation in about one month, so we hope that... More

agarwalrk
Kolkata (Calcutta), India
Senior Contributor
26 reviews
6 helpful votes
4 of 5 stars Reviewed 4 March 2011

My stay at Residence Inn, Madison in January was really made enjoyable by the courteous staff out there. I have stayed at other Residence Inn's too, but I liked this place as they paid attention to the guests' smallest needs. The room was good and the kitchen had all the amenities I needed. Breakfast though provided, was not something very... More

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ResidenceInnMgmt, Director of Sales at Residence Inn Madison East, responded to this review
29 March 2011

Thank you for taking the time to share your feedback with us! We do take great pride in providing memorable service to all of our guests and making everyone feel like part of our family, whether you are with us for 1 night or 1 year. We are sorry to hear that you didn't enjoy the breakfast, we welcome your... More

rohit2010
Chicago, Illinois
1 review
3 of 5 stars Reviewed 24 November 2010

Well, my experience was good to start with.Staff was friendly and courteous. So i became at ease instantly .But other than the friendly smiles and hospitality there was a lot more ahead. The rooms do not have a locked cupboards and lockers.You have few in the reception so its a pain and very inconvenient if you are staying for a... More

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ResidenceInnMgmt, Director of Sales at Residence Inn Madison East, responded to this review
18 January 2011

Thank you for bringing these issues to our attention. I apologize these issues caused you to have a negative experience at our hotel. I want to assure you that guest satisfaction is of the utmost importance to us and these issues are being addressed! We hope with our efforts to improve every stay for our guests, you change your mind... More

Nikita50
Chicago
Senior Contributor
27 reviews
14 helpful votes
4 of 5 stars Reviewed 6 November 2010

The location of this hotel is strange. It's on what I consider to be a "frontage" road, runnning parallel to the highway. Make sure you have detailed directions before you try to find it. A nice hotel, with good breakfast choices and polite staff. More

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speksy
New York
Senior Contributor
25 reviews
6 helpful votes
3 of 5 stars Reviewed 20 October 2010
1
person found this review helpful

This Residence Inn is a twenty minute drive to the downtown core and is nestled on a little hill across from the highway and the EastTowne mall. No complaints on that end. If you walk the other way you'll find a school and a nice residential area with a forest to go jogging in. The actual hotel is not what... More

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mpls1970
Minneapolis
2 reviews
2 helpful votes
2 of 5 stars Reviewed 3 June 2010
1
person found this review helpful

I am a Marriott Platinum member and joke that I spend more time in Marriott beds than my own. With all of those hotel stays, this was the very first time I have checked in and upon seeing my room, checked right back out. For less than $10 more, I am now in a suite at the Marriott West Madison.... More

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Residence Inn Madison East Also Known As

  • Residence Inn Madison
  • Madison Residence Inn
Address: 4862 Hayes Road, Madison, WI 53704

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Residence Inn Madison East
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