When we walked into the hotel we were immediately floored by an overpowering citrus aroma from a cleaning agent they use. That's okay, it merely means to me that they have cleaned recently, and that is a good thing. Check-in was smooth, and we went to our room within 10 minutes. When we walked into the room, it smelled a... More

This was my first time at a Residence Inn. Although our stay was only for 1 night, I would definitely consider staying here for extended trips. The rooms are a 1 bathroom king-bed suite with a sitting area and kitchenette (stove-top, refrigerator, sink, microwave, dishwasher, plates, and silverware) in the corner. No complaints at all. Front desk staff was welcoming... More

My wife and I statyed at the Residence Inn for 6 months. We are from Athens GA and I was here on a 6 month assignment with my company. I can't say enough good things! Being so far away is difficult, but we felt right at home. The management and entire staff go above and beyond to exceed your expectations.... More

We have been here for over 2 weeks and have not had any problems with staff,rooms,service or other guest.The breakfast and eve socials are excellent and help with the budget,however if you prefer to dine out there are many great choices close by.I have never felt more at home in any hotel. Yes it could use some updating but it... More

My stay at Residence Inn, Madison in January was really made enjoyable by the courteous staff out there. I have stayed at other Residence Inn's too, but I liked this place as they paid attention to the guests' smallest needs. The room was good and the kitchen had all the amenities I needed. Breakfast though provided, was not something very... More

Well, my experience was good to start with.Staff was friendly and courteous. So i became at ease instantly .But other than the friendly smiles and hospitality there was a lot more ahead. The rooms do not have a locked cupboards and lockers.You have few in the reception so its a pain and very inconvenient if you are staying for a... More

The location of this hotel is strange. It's on what I consider to be a "frontage" road, runnning parallel to the highway. Make sure you have detailed directions before you try to find it. A nice hotel, with good breakfast choices and polite staff. More

This Residence Inn is a twenty minute drive to the downtown core and is nestled on a little hill across from the highway and the EastTowne mall. No complaints on that end. If you walk the other way you'll find a school and a nice residential area with a forest to go jogging in. The actual hotel is not what... More

I am a Marriott Platinum member and joke that I spend more time in Marriott beds than my own. With all of those hotel stays, this was the very first time I have checked in and upon seeing my room, checked right back out. For less than $10 more, I am now in a suite at the Marriott West Madison.... More