Nice to have a room that has a seperate area for working/watching tv on the couch with the bed on the other side of the wall. The seperation of the two makes it feel less like a small hotel room. Rooms and hallways were clean and the front desk was very pleasant and helpful. The bed wasn't all that comfortable,... more

The breakfast was the best, fresh fruit, Hot out of the oven Muffins, real eggs, potato, bacon, sausage ect. Easy to get to, well maintained, Frendly staff that was eager to help, nice sized pool and whirpool that was indoor. Guest rooms clean and plenty of room. more

very pleased with everyone in all aspects of our stay very nice rooms and the singing cook os very frindly well stay again more

Don't stay here. We stayed here one night while touring through Madison and the school's campus. The hotel seemed to be run by teenagers who were incompetent. The room was dirty which was the main problem. I couldn't get any sleep because of the dust and cigarette smell, even though it was non-smoking. And when we asked for an extra... more

We have stayed at this motel several times over the past few years for a grade school girl's basketball tournament in Madison. They seem to cater to groups of kids and their families. The young staff is always very helpful. The rooms are large and clean. The whole facility is a bit dated and worn but fairly clean. Great full... more

We stayed one night at the Best Western East Towne Suites on a summer road trip from New York to Montana. This was the nicest place we stayed. We were stuck in traffic in Chicago for so many long hot frustrating hours - and everyone was tired and irritable and it rained so hard in Madison - but the hotel... more

Stayed one night while traveling through Madison. Arrived at 1pm and had to wait until 2:30 until room was reported as ready, but check-in is not officially until 3, so no real problem. Room was decent, good size studio suite with partition between bed and living area. A/C did not work in first room, but was quickly accomodated to a... more

I'm a loyal member of tripadvisor to make sure that I find the best hotels and deals. I looked at this site before booking this motel. Everyone have good and bad experiences. My experience with best western east towne started off good and turned bad due to poor customer service when I noticed I was overcharged by this motel. I... more

I have many good memories of this hotel. Pool is nice, the breakfast was outstanding and the room itself was large and comfortable.It might smell, but it is in a great location. more