We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 63 Madison hotels »

BEST WESTERN InnTowner and the Highland Club

3.5 of 5
2424 University Ave., Madison, WI 53705
Hotel amenities
Ranked #28 of 63 hotels in Madison
4.0 of 5 stars 60 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

60 reviews from our community

    Trip type
Traveller rating
    25
    18
    6
    4
    7
Date Rating
Michael D
Claremore, Oklahoma
1 review
5 of 5 stars Reviewed 15 February 2012 NEW

Thank you Jason and Teresa and Staff at the Hotel there in Madison. I am glad we chose your hotel while we visited my mother. Our room was perfect and Was described as on-line. Thanks To Jason for fixing my reservation when we arrived and making sure we had directions to where we needed to go while we stayed there.... More

Was this review helpful? Yes
BlondeGreenBay
Green Bay
1 review
5 of 5 stars Reviewed 14 February 2012

This is a great place to stay whether on vacation or because someone is at the UW Hospital. The shuttle service was amazing and oh so helpful!!! Jason at the front desk was very helpful and attended to me very professionally. Our entire family stayed over the 3 week span of a family members stay at UW Hospital. The breakfast... More

Was this review helpful? Yes
PLC58, General Manager at BEST WESTERN InnTowner and the Highland Club, responded to this review
15 February 2012

Three weeks is a long time to be away from home so we are glad that our staff and our services were able to make it more comfortable and stress-free for you and your family. Jason is one of many team members that truly believe that serving our guests is a key to our success. Your kind remarks have been... More

brooke_mcbride
Missoula, Montana
1 review
5 of 5 stars Reviewed 12 February 2012

i flew into madison very late for quick in-and-out interview at the university. in my haste, i had forgotten several toiletry items. ein at the front desk graciously brought me a toothbrush and toothpaste, and even went out of his way to hunt down a lint roller for me to borrow! jason was also very kind and exuded wonderful postive... More

Was this review helpful? Yes
PLC58, General Manager at BEST WESTERN InnTowner and the Highland Club, responded to this review
15 February 2012

First, I hope your interview went well and that you will soon be calling our beautiful city of Madison your new home. I do want to tell you how much we appreciate your comments regarding your visit. Ein and Jason are two staff members that truly believe they can make a difference in our guests' stay and they practice Best... More

Marc S
Deerton,MI
1 review
5 of 5 stars Reviewed 11 February 2012

We took advantage of the great shuttle service. Jason was very knowledgable and accomadating to our needs. We loved the convenience to the university hostipal. Jason was also willing to take us to any location we needed to go to. Thank you for your great service Mrs. Schwengel More

Was this review helpful? Yes
PLC58, General Manager at BEST WESTERN InnTowner and the Highland Club, responded to this review
15 February 2012

Thank you for you comments regarding Jason, one of our team members at the hotel, and also on our shuttle service. It is our privilege to serve you and we are proud that we met our goal of great customer service. More

mcb122983
Westminster, Maryland
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I stayed here when visiting UW hospital. The room was great and very clean and it was so convenient to have the shuttle pick us up from the airport, drop me at the hospital when I needed to be there (and picked me up on time!), and bring us back to the airport. Jason, our shuttle driver was very friendly... More

Was this review helpful? Yes
PLC58, General Manager at BEST WESTERN InnTowner and the Highland Club, responded to this review
15 February 2012

Thank you for your comments regarding your recent stay with us. We are glad that you enjoyed your room and that the shuttle service accommodated your need to get around Madison. We have found that our complimentary van service is one of our guests' favorite amenities and we are proud to be able to offer it to our guests. We... More

Loree C
Madison, Wisconsin
1 review
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I often stay herewhen visiting the University and wanted to comment on the excellent service i just recieved from Jason at the front desk. I needed to extend my stay and he gave me kind of personal attention that made me feel as if i was staying at a 5 star hotel and not a Best Western. It was greatly... More

Was this review helpful? Yes
PLC58, General Manager at BEST WESTERN InnTowner and the Highland Club, responded to this review
15 February 2012

Thank you for your comments regarding the service you received from Jason at our Front Desk. Jason truly practices Best Western "I Care" Service and we are proud to have him on our team. More

Williamrush
Minneapolis, Minnesota
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

It's a Best Western. Nice staff. Clean rooms. Nice facility. My bad, but I thought is was closer to the campus than it actually is. Easy drive but I wanted to be able to walk to campus sites. I think there is another Best Western which is closer. More

Was this review helpful? Yes
PLC58, General Manager at BEST WESTERN InnTowner and the Highland Club, responded to this review
15 February 2012

Thank you for taking time to comment on your stay. We appreciate all feedback! The BEST WESTERN PLUS InnTowner and The Highland Club is actually located on the west side of the UW Madison Campus within walking distance of the School of Vet Med, Pharmacy, Engineering, BioTech, Babcock Hall and UW Hospital and Clinics. Our campus is quite big so... More

C K
Wisconsin Dells, Wisconsin
1 review
4 helpful votes
4 of 5 stars Reviewed 27 January 2012
4
people found this review helpful

We were in Madison as the family of a heart patient at UW Hospital. The InnTowner was discounted ($94 for two people) by making the reservations directly through the Hospital. Although not a great deal price wise, the convenience was invaluable to our family. The shuttle drivers were great - there was only once when both shuttles were out and... More

Was this review helpful? Yes
Pearl413
Washburn, Wisconsin
Contributor
16 reviews
6 helpful votes
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

The decor is muted, tasteful, quieting. I shared a room.. one king bed and a pullout with an etched glass partial wall between the beds-- a nice touch. Spacious room. Can't speak to price because I did priceline and paid $62. Wonderful breakfast--not the usual tired fare! Best of all, the PEOPLE were consistently helpful, friendly. They seemed to be... More

Was this review helpful? Yes
elizabethth
madison
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

We booked a block of rooms for a wedding where most of the guests came from out of town, everyone was very happy with the accommodations and service. We used a very nice meeting room free of charge for a private family gathering, the breakfast was wonderful, and the hotel bar was small and chic. Also it is across the... More

Was this review helpful? Yes

Travellers who viewed BEST WESTERN InnTowner and the Highland Club also viewed

BEST WESTERN PLUS Inn on the Park
4 of 5 stars 67 Reviews
Madison, WI
Show Prices ABS:HotelCheckRates-d72396?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Staybridge Suites Madison East
5 of 5 stars 26 Reviews
Madison, WI
Show Prices ABS:HotelCheckRates-d223233?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
HotelRED
4.5 of 5 stars 20 Reviews
Madison, WI
Show Prices ABS:HotelCheckRates-d2266177?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 63 hotels in Madison, ranked by popularity »

Been to BEST WESTERN InnTowner and the Highland Club? Share your experiences!

Write a Review Add Photos Add Videos

BEST WESTERN InnTowner and the Highland Club Also Known As

  • Best Western Madison
  • Madison Best Western
Address: 2424 University Ave., Madison, WI 53705

Is BEST WESTERN InnTowner and the Highland Club your business?

  • Manage your listing
BEST WESTERN InnTowner and the Highland Club
Show the lowest price for this hotel* (from our partners)
Show Prices