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JW Marriott Hotel New Orleans

4.0 of 5
614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel) (Central Business District)
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JW Marriott Hotel New Orleans
Ranked #24 of 150 hotels in New Orleans
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727 reviews from our community

Traveller rating
    300
    284
    91
    34
    18
See reviews for
Families
91
 
Couples
225
 
Solo
39
 
Business
191
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Great rooms, ideal location, and fantastic breakfast. But what made this stay stand out the most was the service. From the multiple emails I received prior to our stay, to our experience with the bellmen, front desk staff, management, and the restaurant staff, I was so impressed with the kindness and attentiveness of the hotel's staff. They consistently went above... More

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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Good location, nice room although the bathroom is quite small, a great staff. The trolley stops right outside the door, just a few blocks from the French Quarter, great restaurants and much more. We enjoyed our stay very much.

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Warren, Michigan
2 reviews
3 of 5 stars Reviewed 15 May 2013 NEW

We checked into the JW Marriott on Saturday late morning and since my husband has status with the Marriott chain, they offered to upgrade us to a king executive room but told us we would have to wait a little while for one to become available. We agreed and took off to the French Quarter. Soon we were left a... More

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OpsManager70130, Guest Relations Manager at JW Marriott Hotel New Orleans, responded to this review
18 May 2013

Dear jkap6, Thank you for taking the time to post a review of our hotel. I apologize that we made so many errors during your visit to our hotel. We pride ourselves on being able to deliver a flawless experience for all of our guest. It is disappointing that we were unable to deliver that experience for you. The comments... More

Chappell, Nebraska
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

The Marriott is a nice, large business type hotel and being that it is right on Canal Street and only a couple of blocks from Bourbon Street, the location is excellent. You are right on the edge of the French Quarter and there are lots of things to do and places to see.

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See 4 more reviews by Ed B for New Orleans
Penryn
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

The hotel is not outrageous nor over the top. Just a solid quality stay .It has many nice amenities that make it a step up. From champagne in the lobby to a good gym and very friendly staff and great location all adds up. Had a great corner room over looking the river and no complaints.Despite being jazz fest wknd... More

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See 4 more reviews by pwdrlabby for New Orleans
Lafayette, Louisiana
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 May 2013

The JW Marriot was a great pick for my cousins wedding reception and guests. Rooms were very clean, staff was very nice, and room service was great. We ordered hamburgers and fries and both were cooked to perfection. Location was very convenient. Just a short walk to the French Quarter and trolley line to head to the garden district. My... More

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See 9 more reviews by parrishtr for New Orleans
St. Pete
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 8 May 2013

I attended two business conferences at this hotel recently, and have nothing but positive things to say. Hotel personnel were wonderfully accessible, helpful and pleasant. The restaurant on the ground floor has a warm, homey atmosphere with wood wainscoting and a floor plan that allows the sense of intimacy. I ate lunch there, and I found the food offerings varied... More

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review
15 May 2013

Dear Julie, Two great stays in a row—that's what we love to hear! On behalf of the entire staff here at the JW Marriott, I'd like to thank you for your review. It's always nice when business brings a guest to New Orleans, as there's so much to see and do once the meetings are over. However, it sounds like... More

Tucson, Arizona
Senior Contributor
26 reviews 26 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

This was the hotel we stayed at for a conference across the street. The rooms were great, and we loved the hotel as a whole. There was good service throughout the food and beverage departments and front desk. When someone in our party had to leave for a family emergency, they took care of his room and didn't charge him... More

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See 2 more reviews by KaitlynMiller for New Orleans
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 7 May 2013

I have stayed at a couple of JW Marriots and was a little disappointed by my stay at the one in New Orleans. I didn't feel as though the rooms met the standard of quality/luxury that the JW Marriott brand promises. The rooms were very dated and had decorations that were cracked or missing, the carpeting needed to be changed... More

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review
15 May 2013

Dear alevin32188, We are very concerned by your recent experience. Since you are a frequent JW Marriott guest, we know that you've come to expect a certain level of quality. I would like to personally apologize for failing to adequately deliver on our brand promise. While it is reassuring to know that our service lived up to your expectations, our... More

Philadelphia Burbs
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

We had a wonderful three nights at the JW Marriott in New Orleans. Service was wonderful, the bed was comfy, room was clean, great excise room and overall wonderful. The hotel staff (everyone) was friendly and helpful. I loved the cold water in the lobby with fresh fruit in it. Hotel was also in a great location with easy walking... More

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See 4 more reviews by LovetoTravel3573 for New Orleans
 
 
JW Marriott Hotel New Orleans
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Hotel Summarization (Beta)

What travellers say

  • French quarter(90)
  • Canal street(43)
  • Great location(41)
  • Room service(26)
  • Very comfortable(15)
  • Very nice(10)
  • Very clean(7)
  • Friendly and helpful(5)
  • Concierge lounge(4)
  • Thing went wrong(3)

Additional Information about JW Marriott Hotel New Orleans

Address: 614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotels in New Orleans
#14 Business Hotels in New Orleans
#21 Family Hotels in New Orleans
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott

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JW Marriott Hotel New Orleans
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