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Parc St. Charles


Hotel class 2.5 of 5
500 St. Charles Avenue, (formerly "Best Western"), New Orleans, LA 70130
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Reviews you can trust

59% Do not recommend
2.5 of 5 stars 113 reviews
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very average
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3 of 5 stars
fairhope al 36532
9 Nov 2009 | Trip type: Couples

since we only paid $47 for a queen size bed I guess we got what we paid for. check in was at 4 p.m....very late! understaffed when we got there. They did however let us check in at 2 p.m. The room smelled like stale cigarette smoke but the cleaning lady left a bottle of Fabreeze in the room and... more

Disappointed
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2 of 5 stars
Pensacola Fl.
27 Jul 2009 | Trip type: Couples

The hotel was out of date.Needs alot of upgrades,and attention to detail.Staff needs to be trained to be a little more informative.It seemed like when Larry (the mgr.) left for the night,the 3:00 employee was not interested in trying to accomadate the guests.When we went to her to ask for supplies,she was clueless or uninterested.We were having a problem w/hot... more

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1 of 5 stars
Chicago
15 Jul 2009 | Trip type: Friends getaway

I attended the Essence Festival w/significant other and friends. Most of staff was very friendly and helpful. Hotel TOTALLY OUTDATED; needs TOTAL RENOVATION, no iron, broken safe, no restuarant (closed for renovation??), bar was closed, sheets, bedding and carpet were old (need replacing), limited linen (towels) no mini fridge nor microwave. Claimed to have valet parking which consisted of you... more

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4 of 5 stars
Bethesda, MD
9 Jun 2009 | Trip type: Friends getaway

If it wasn't for the fire alarm problem on our floor, our stay would have been fine. Two times with no one seeming to care to tell us. more

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2 of 5 stars
New Jersey
1 Jun 2009 | Trip type: Friends getaway

it was decent, the hotel is aged needs renovations, and all sheets carpets and such should be replaced. Staff is friendly. Location is at Cherles street, so heavy bustling of traffic can be heard. Would I come back? No... I've been in New Orleans numerous times... There are better places for the price, like Midtown Hotel or the Clarion more

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3 of 5 stars
Chicago, Illinois
27 May 2009 | Trip type: Solo travel
1/1 found this review helpful

I have stayed in several New Orleans hotels, so I decided to check this place out. Upon check in I was met by a nice front desk person. Overall the employees were nice to me. The room was very large. Lots of space. It had a view over looking St Charles Street. The windows are tinted, since its an old... more

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2 of 5 stars
dallas
22 May 2009 | Trip type: Friends getaway

Hotel is definitely in need of updating. The room we had was in need of new bedding and some paint. Bedspread had burn holes all the way through. Draperies were separating from backing. No hot water on one occasion. Had to ask for bath soap and towels. Only plus was very close to French Quarter. You get what you pay... more

Pas mal...
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3 of 5 stars
Chicago
18 May 2009 | Trip type: Solo travel

I was hesitant about booking this hotel and came in with low expectations. However it was one of the "cheaper" centrally located hotels still available at jazzfest and I was satisfied. Sure the decor was shabby and outmoded, and I wouldn't recommend it for a romantic getaway. However, the hotel is very convenient and only a 5-10 minute walk to... more

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1 of 5 stars
Texas
11 May 2009 | Trip type: Business, Couples

We had booked because of location. Midway between convention center and bourbon street. Staff at check in was very polite and informative. Friday night my husband had a cold shower, I tried it Saturday morning, Freezing. Maintenance arrived in 5 mins or less, fixed it as we were leaving for the day. Had to relight hot water heater...No PROB will... more

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1 of 5 stars
new orleans
9 Apr 2009 | Trip type: Couples

We were on a romantic weekend that was RUINED due to the hotel giving us a "SMOKING" room when we requested a NON-SMOKING room. Spending the weekend with a migraine headache due to the smoke is a terrible way to share a ROMANTIC WEEKEND....... NON-SMOKERS BEWARE!!!!!!!! more

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Parc St. Charles Also Known As

  • Parc St Charles
  • Best Western New Orleans
Address: 500 St. Charles Avenue, (formerly "Best Western"), New Orleans, LA 70130
New Orleans hotels Parc St. Charles
2.5/5.0
113