My husband and I are far from being fussy...BUT, this hotel was dreadful! Within 5 mins of arriving there was a fire alarm whereupon a member of staff doing an impersination of a headless chicken proceeded to take us down from the 8th floor via the fire exit and she was the only one flapping.....Once we got outside that was... more

I have stayed at the Avalon Hotel a few times over the last year, and I have always been relatively happy with my experience. It's a Best Western, so I wasn't expecting above average service, but I was usually impressed with the staff. The property is nice, but it does have some deficiencies. I got lower rates through Priceline, and... more

My husband and I as well as our 12 week old twin sons stayed at the Best Western Avalon in New Orleans from October 17, 2008-October 19, 2008 and it was a horrible experience. We had stayed at this hotel numerous times prior to Hurricane Katrina and the hotel was nice and clean. However, the hotel has supposedly been recently... more

My husband and I stay at the Best Western Avalon on I-10 everytime we visit New Orleans. As it turns out has been three times in the last 12 mos. Each time it has been a very pleasant stay,the staff is always very professional yet friendly. Very prompt to address any concerns immediately. The location is perfect off I-10 away... more

We arrived on a Wednesday and staying in town until Sunday. That same night, we find out theres a little girls softball team staying and a family reunion taking place in the hotel. We hit the pool, water was clean but the walls around were filthy, they need some major scrubbing. No wireless internet available in the rooms, only the... more

I just spent two nights at the Avalon. I stayed there as part of a group that was performing in New Orleans and all our travel arrangements were taken care of by the group director. The hotel was not horrible, but I would not recommend it. It has supposedly been completely renovated since Katrina, however, I question how thorough and... more

My spouse and I stayed here the first weekend in April. The hotel is well located for highway access to the city; however there is a lot of rebuilding in the area. There was ample free parking, but we didn’t know quite what to expect, as there was a guard posted at the entrance to the lot. Since there is... more

We stayed here 3 nights in late March. We didn't expect perfection given the price but the bare bones breakfast, the many cleanliness issues and the lack of basic repairs (that didn't appear to have anything to do with Katrina damage) left us very disappointed . The first night we also found one of the blankets with a huge rip.... more

Booked this trip and reservation online and had to modify the reservation upon arrival at the hotel. While the modification was not taken care of at the time of departure and was very minor in nature, I completed a customer survey after returning from this trip and to my surprise, my credit card was credited with the change in the... more