We stayed at the club level because we got a great weekend rate. This is the way to go. The staff was attentive and the rooms were lovely. The extras on the club floor; breakfast, sweets all day and coctail hour really made our stay special. more

Have stayed at multiple other Ritz Carlton properties. Outstanding, reliable service is generally the norm. Was not the case at this hotel. We experienced varying and numerous problems with housekeeping. Was frustrating and time consuming to deal with virtually daily. Management was very apologetic; but as soon as something was resolved, new difficulties would appear. Nothing simply horrible, yet annoying... more

Overall this hotel was above average. We stayed during a event connected with a convention/ seminar. We received a group rate at a fair price. The only issue was check in. We were told we could possibly have early check in due to the time we were arriving. Arrived 6 a.m. after driving through the night and they gave the... more

The Ritz Carlton in New Orleans is AWFUL! Not only is it not 5 stars, I wouldn't give this property 2 stars. Check-In: The front desk reception is rude and unwelcoming. Watch out for Lisa!!! She treated us like second class citizens, glared, rolled her eyes, and then to top it off, we had a problem with our reservation so... more

We chose the Ritz Carlton in New Orleans for our first visit to New Orleans because we figured it would be a good safe area of the city. The Ritz in on the outskirts of the French Quarter and is in walking distance to everything. Overall, the hotel was nice. The building is old and the rooms while nicely appointed... more

I have stayed at several Ritz properties around the US (Pasadena and Key Biscayne are the most recent) and this Ritz doesn't even come close to the standards of most Ritz properties. I checked in to the hotel at 5:30pm and was told that I would have to wait while my room was being cleaned. Ok, isn't check-in at 4pm?... more

I've stayed at the Ritz Carlton New Orleans approximately 15 times during the past six years and some of the stays have been long duration visits. My most recent stay was in early April of 2008. The hotel is well located on the edge of the French Quarter a 3 minute walk down to world famous Bourbon Street and all... more

This hotel was very nice. I was there on business for four days. The rooms are just beautifully decorated. Bathrooms are hip and up to date. The rooms were clean and the staff was friendly. I was not super impressed with the food from room service. I thought the food was average but priced too high (even for room service).... more

Spent several weeks off and on in New Orleans this past winter often staying at the Ritz Carlton. Wonderful service and fine rooms. The club level is quite nice with great food and drink spreads. The clientele are a bit older and the atmosphere is a bit stuffy, but you kind of know that going into a Ritz, although they... more