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Maison St. Charles Inn and Suites


Hotel class 2.5 of 5
1319 St. Charles Avenue, New Orleans, LA 70130
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Reviews you can trust

88% Recommend
4.0 of 5 stars 107 reviews
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By trip type
All (107)
[ Date ] [ Rating ]
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5 of 5 stars
SE Pennsylvania
31 Jul 2009 | Trip type: Family

Maison St. Charles was a great stay for our family of seven, age 8 to 16. Access to the French Quarter and the Garden District was a cinch, with the Trolley stopping just out the front door. The hotel experience was life imitating art- we felt like we were at Port Orleans in Disney, only we were in the real... more

Management response from
John Sweetland, general manager

Thank you for your comments. I love the Disney comparison. We look forward to your return to New Orleans.

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5 of 5 stars
Houston, Texas
18 Jul 2009 | Trip type: Family

The Maison St. Charles is the best Hotel in New Orleans. Being a Native New Orleans, now living in Houston, Texas, I know two things, good food and good hotels. The hotel rivals some of the more upscale Hotels, The Ritz Carlton, The W, but even better because of its location. It is located right on what HGTV calls a... more

Management response from
John Sweetland, General Manager

Wow, thank you for your kind words and feed back about the hotel and staff. We look forward to your next visit from Houston!

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5 of 5 stars
Denver CO
28 Jun 2009 | Trip type: Business

Being a NOLA native I have stayed at many area hotels. Found this online, we stayed in the Iberville Suite. The suites are gorgeus and very big, in the style of a creole shotgun house NOLA is known for!! High ceilings, living room, chandeleirs,and sofa bed, refrigerator, etc. The street car stops right in front and goes to the French... more

Management response from
John Sweetland, General Manager

Thank you for taking the time to write your review. We enjoy hearing (good or bad) what our guests think about the hotel so we can help improve your experience and furture experiences. We look forward to your next visit!

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5 of 5 stars
Brampton
16 Jun 2009

I typically find that larger city hotels have higher prices. However, I did manage to find this hotel and stayed (with parking included) for two nights under $200. The hotel is located very close to the highway and the St. Charles streetcar has a stop immediately outside the hotel willing to whisk you away to the CBD, the Garden District... more

Management response from
John Sweetland, General Manager

Thank you for taking the time to write your comment. I welcome good and bad comments to help me improve our hotel. I hope you come back again soon!

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4 of 5 stars
Texas
9 Jun 2009 | Trip type: Couples

I can't say much more than the other reviewers. Our room was large, clean and had a very comfortable bed. The purple pierrot motif was very New Orleans and a nice change from standard hotel decor. The only problem, (besides paying a higher rate than we were accustomed to in New Orleans,) was that the wireless internet did not work... more

Management response from
John Sweetland, General Manager

I am very sorry the internet was not working in your part of the property. I am going to have my chief engineer work on that today. I do hope you come back to this great city and stay with us again.

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4 of 5 stars
los Angeles
4 Jun 2009 | Trip type: Business

We held a 3 day training seminar in early April. I've worked with many hotels for various events throughout the country. I have to say that both the management and staff were as helpful and accomodating as anywhere I've ever stayed. It is a lovely taste of New Orleans. You pull into a covered driveway to find the grounds are... more

Management response from
John Sweetland, General Manager

Thank you for your kind review. We understand and work very hard to make everyones experiance here the best. Please come back to New Orleans and our hotel. We'd love to have you any time. John Sweetland

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5 of 5 stars
Greensboro, Georgia
23 May 2009 | Trip type: Couples

This was our second stay at this Quality Inn on St Charles Ave. It appears to have been renovated but the rooms were nice and clean in any case. The office is separated from the rooms by a court yard. It is very secure. There is a high fence around the property but it is fairly well hidden. They have... more

Management response from
John Sweetland, General Manager

Thank you for your feedback. It is always good to know what our guest think of the hotel. We have the security/guest services folks to ensure a safe and comfortable visit to our hotel. We hope to see you again in the future!

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4 of 5 stars
Brooklyn, NY
13 May 2009 | Trip type: Friends getaway

I have stayed at this hotel for 9 JazzFests in a row. The rooms are nicer now than before and it is a great location for going to the Fairgrounds and the many music venues all over the City. more

Management response from
John Sweetland, General Manager

Thank you for your comments and we are very glad that you like our remodel. We look forward to your stay next year!

Great Hotel!
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5 of 5 stars
seattle, wa
11 May 2009 | Trip type: Business

I came down to tour Tulane Law School with my father and stayed four nights at the Maison St. Charles. We loved this place! The rooms were beautiful and very clean, and the maids tidied up splendidly while we were out and about for the day. The continental breakfast was average, but the poolside dining area was lovely, as was... more

Management response from
John Sweetland, General Manager

We are so glad that you enjoyed your time in the Big Easy and hopefully, you will decide to attend Tulane and make the NOLA your home. Thank you for you comments and we look forward to yous and your family future visits!

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5 of 5 stars
Philadelphia
8 May 2009 | Trip type: Solo travel

I have been to New Orleans many times. Each hotel I choose is better then the next. This one goes to the top of the list. The front desk staff is exceptional. Friendly and cheerfull with a willingness to help make your stay something to remember. In fact, every employee I met always greeted we with a smile and seemed... more

Management response from
John Sweetland, General Manager

Thank you so much for your kind words. We are glad that you did find us and hopefully we have earned all of your future business and look forward to your next visit to New Orleans!!

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Maison St. Charles Inn and Suites Also Known As

  • Quality Inn New Orleans
  • Maison St Charles Hotel
Address: 1319 St. Charles Avenue, New Orleans, LA 70130
New Orleans hotels Maison St. Charles Inn and Suites
4.0/5.0
107