Unlike most Hilton Garden Inns at which I have stayed, this one is closely connected to the Convention Center and the demanding guests that attend the conventions. The close homey feel of may HGIs is tempered by the volume of guests. After all the hotel has almost 300 rooms! The staff is Hilton friendly in spite of the demands, the... More

Great staff that was very knowledgeable. One great savings we got was we parked right on the street in front of the hotel and only had to feed the meter a few dollars during the 4 days we were there because each day we left for the Zurich classic and returned after the meter stopped being read. We would put... More

Me and my bridesmaids got ready here before my wedding. We had the room for 2 nights. Me and a couple girls spent the night before, the rest of the bridesmaids came that morning. Up until this point the service was wonderful! The next morning we had breakfast in the hotel. The food was decent, however, the service for drinks... More

Stayed here with a park and cruise package. The value for this is awesome. The pool here is very neat, if the weather is nice you better check it out. The breakfast buffet is very good as well, selection of local foods as well as the usual hotel breakfast options. The entire staff was great, especially Michael head of first... More

The room was good and clean. The overall aspect of the hotel was nice. But the staff was not making The Difference. As I didn't even checked in myself, no one talked or smiled to me. It was not a 'WAOOOO !!' experience but just a good one.

My wife and I stayed for two nights and found the location close enough for us to walk to Bourbon Street and enjoy the New Orleans sights and sounds. Along the way to Bourbon Street you will find lots of different choices of restaurants and of course music and entertainment galore. All of the Hotel's staff has been very helpful... More

My wife and I chose this location because it was close to the convention center. We booked using Hilton Honor points for a 2-night stay. The event we were coming for got moved to the Pontchartrain Center in Kenner; but we decided to stay at this HGI anyway since we had a day and a half of tourist time before... More

Let me say we spend an average of $17,000 per year travelling. We know what we are comparing against. The lobby and the hallways of this hotel are frigid. Not once did we see anyone without a jacket or sweater inside. You had to wear a sweater or jacket indoors, only to take it off outdoors and carry it around... More

Temperature in common areas very, very cold! Staff personality match the temperature. I am warm and friendly and chatty. This was not welcomed. Hot tub broken. POOR! We were not told and this is a main criteria when we reserve a hotel. My daughter was lectured at check in about smoking. Yes it is unhealthy but not the clerks position... More