1st off, the location is GREAT; and the hotel knows it.. which is perhaps why they are sliding.... mess in the d/stairs bathroom upon arrival; wall paper tearing off in the rooms; rooms end up being TINY since they use an antiquated wardrobe/tv stand. Bathrooms attempted remodel is comendable. Day clerk was extermely nice and helpful and would have saved... more

We read the mixed reveiws on this hotel and decided to go with the majority and we are so glad we did. The hotel was very clean, the rooms were clean and the staff was very accommodating. They were very friendly and gave the best directions and personal suggestions. We will deffinately stay there again. It was convenient to Bourbon... more

This hotel is truely beautiful....wonderful staff, amazing gym, perfect location. Just close enough to Bourbon Street, yet far enough away that you can get away. We had a wonderful time, and will definitely stay there again! more

A friend of mine recently came down from Utah and had never been to New Orleans so we decided to take a road trip (Im from Dallas). After strolling Bourbon and the surrounding area for a while we decided to go ahead and check-in at ther hotel. When we arrived, the FD agent (Erica) could not find our reservation (I... more

Its a great location for the value! Staff is always freindly and helpfull and you can't beat it for the cost. more

We live about 4 hours from NO, and when I found the 2 for 1 special last saterday morning, well, we just hopped in the car and went! The location to the FQ is fantastic and it has the St charles streetcar stop right at the front door, taking you to theGarden district. The special included FREE valet parking (a... more

I've been a business traveler to New Orleans since Hurricane Katrina. I've predominately stayed at the Royal and their sister hotel, Queen and Crescent. Until recently everything was OK till they overcharged my credit card and would do NOTHNG about it, instead I got attitude from the manager herself. (I've spent 20,000+ over the years) Every time I came there... more

We stayed at this hotel on the spur of the moment and it was great. Good location and the rooms were wonderful. Had a great time. Will stay there everytime we go to New Orleans!!!!!!!!!!!!!!!!!!!!!!!!!!! more

Placed our reservation through Hotels.com and when we arrived the hotel was over booked. Erica went above and beyond to get us a room at another near by hotel. She was very professional and was the only person at the front desk juggling a number of things. She was very effiecient and pleasant and changed a negative situation into a... more