My wife and I stayed here during Mardi Gras this year. This was our first stay at the RC in New Orleans, but we both regularly stay at RC's around the world. Upon entry, the hotel is beautiful, except for one of the elevator's which had some graffitti in it (you can tell that they tried to clean it up,... more

rooms are quite fine but furnitures completely worn out. service is not existent. we asked for dinner reservations and gave three names and the answer was that they were fully booked. we decided to try anyway by ourselves and we found a table in the one of the restaurants indicated immediately. we asked the "concierge" (...) to try again for... more

I planned a weekend trip to New Orleans to celebrate my husband's 45th birthday and to get a much needed break from work and two young children. After much deliberation I decided to stay at the Ritz Carlton's club level rooms, the Maison Orleans, and we were not disappointed. The staff were very welcoming and so nice and friendly we... more

I had previously stayed at the Ritz Carlton and had heard great things about the Maison Orleans, pre Katrina. Decided to come down for the Essence Fest at the last moment and figured, why not go all the way ((full throttle decadence)! Arrived on Friday July 4th and had no problem being escorted to the "club only" check in on... more

My husband & I just returned home from an 8 night stay in NOLA @ the Maison Orleans! Our visit was not for vacation, it was to accompany my sister 'n' law from Oregon who chose to have major surgery in NOLA with her partner by her side. We went to be family support and to help in anyway we... more

We stayed three nights here as an anniversary getaway. Valet and Bellman: They promptly took our luggage and car. We had trouble getting a hold of them when it was time to check out, but we contacted the club concierge and it was taken care of. It was a busy day for them, the start of the Essence Music event,... more

I stayed at tthe Maison Orleans this past weekend and found everything to be exactly as expected. What did I expect? I expected a beautiful clean room, good service in the club lounge, good to very good food, COMPLIMENTARY cocktails with really good wine and champagne and concierge services from someone who actually cares that you have a good time.... more

My husband and I and the other couple we were traveling with frequent the Ritz Club Level in Battery Park New York. Us about 3 times a year, them about 6-8 times a year. We love it there, the concierge is helpful, the staff in the lounge willing to get you anything, housekeeping impeccable. This is not the case at... more

We stayed at the Ritz's Maison Orleans for a four day weekend getaway seeking fun and relaxation. The accomodations were very nice, but the service...not so much. Staying on the club level of a Ritz, maybe I had high expectations, but for the $370 per night price, I should. The complimentary snacks and drinks were nice, but when asked about... more