We were there during the week of the Big 3--Sugar Bowl, NFL playoffs and BCS, but Harrah's level of service didn't suffer a bit. Upon returning to the hotel each time, we were greeted by friendly staff, and our room was always promptly made up each day. The location is out of the French Quarter which is nice when you're... More

The staff are some of the best! Friendly and quick-very professional staff. The rooms are very clean and nice. Will stay there again. More

My stay here was outstanding. The hotel is very nice, with accomodations comparable to the best hotels in the area. It is much better than the Hilton Riverside and the staff treats you like royalty. They are very helpful and the rooms are spacious. In addition, there is underground connection to the casino. Could not be better! More

We stayed at Harrah's for one evening. The hotel staff were very helpful and polite. The room was nice, clean, and comfortable. We had a neat view of the river. More

I am a diamond player so I was able to get upgraded to a suite, which isn't the easiest to do. I did very well on the dollar slots. Sizzling sevens are my recommendation. The problem was there were issues with the card readers that if not careful you won't get credit. No real perks, they don't give any comps,... More

We stayed at the Hotel as a gust of Harrah's. The personnel at the hotel were all great. The room was clean and the service excellent. On the other hand - the casino's slots wouldn't always read your players card, wouldn't always give you back a receipt. The service of one of the lady's at the 'players club' who reissued... More

I was a little nervous after reading some older negative reviews. From the bellman that open my car door to the last person to close the car door, the stay was perfect. The workers were very nice, friendly, helpful and went out of their way to answer any questions. The room was very nice and clean. The bathroom was very... More

I'm a Harrah's diamond level player and have been coming to this hotel since it opened. Excellence in service has never wavered, even before I had a players card. The casino is not always good to me, but this wonderful hotel and their staff are. My most recent stay was four days and I always look forward to our December... More

Harrah's is a great place to stay in New Orleans. It is so convenient to all the attractions and things to do. The Quarter of course, the River, the trolleys to travel all over the city cheaply, the Ferry, etc.. The hotel itself is very nice and everyone is so friendly and polite. The whole city is like that. The... More