Thank you for choosing to stay with us at the Omni Royal Orleans Hotel in the heart of New Orleans' historic French Quartres! Of all of the hotel choices available when visiting the wonderful city of New Orleans, we are honored that you chose to entrust us with your vacation. We honestly agree that our rooftop pool and bar area...

Thank you for saying such lovely things about our dedicated team of hospitality professionals, many of whom have worked with us for 20, 30 & even up to 47 years! They truly enjoy working here and providing the highest level of customer service possible. We are delighted that their happiness transferred over into your having an exemplary experience during your...

We are honored that you chose the Omni Royal Orleans Hotel for your recent five-day business trip to the wonderful city of New Orleans! We are delighted that you had such a lovely visit. A rooftop dinner overlooking the Majestic Mississippi River and city skyline sounds like a wonderful way to unwind from your day! Thank you for the positive...

We apologize if we did not convey a warm welcome upon your arrival. We will impress upon our team the importance of a warm, genuine welcome. Our hotel is under renovation in order to combine many of our smaller rooms into large, luxury rooms. The construction noise and temporary water outage was a result of the work being done as...

We apologize for having disappointed you during your recent stay with us. The lack of empathy on the part of some of our front desk agents is unacceptable. We always strive to go to the extra mile to exceed our guests' expectations, and for five decades we have succeeded in doing so. We are very sorry that we failed in...

Wow. What an incredible review! Thank you very much for letting everyone know about your experience at the Omni Royal Orleans Hotel and for all of your beautiful descriptions! We are forever grateful for your recommendation and look forward to welcoming you back again - for many years to come!

Thank YOU for such a wonderful description of the hotel and our friendly staff! We are delighted that you had a truly authentic New Orleans experience and that the Omni Royal Orleans Hotel and La Riviera Rooftop Oasis was a part of that experience. Thank you, once again, for the positive review. We look forward to welcoming you back for...

We are happy to read that you enjoyed your stay at the Omni Royal Orleans Hotel. We agree that the rooftop pool's observation deck views are stunning! Because we are an historic hotel in the heart of New Orleans' French Quarter, some of our rooms are traditionally European and are smaller in size. We do have suites and larger room...

We are grateful that you chose to spend your anniversary with us at the Omni Royal Orleans Hotel. Please know that we always try to accommodate room upgrade requests, especially for special occasions, but occupancy doesn't allow us to do that in every situation. We regret that, due to business demands, we did not have the inventory to offer you...