a beautiful boutique hotel with 15ft ceilings - very tasteful decor. Layne was witty, very helpful and funny! great location - although during our pre-cruise stay, the rate was quite expensive but rates for all the hotels that week were high due to the Jazz Festival. even the mexican food at Suavé next door was fantastic - and I don't... more

First I do not have anything to gain or lose by writting this so I will be honest..To start off they must subcontract a company to park your car ,somewhere away from the hotel. It took over two hours to get my car delivered and another couple waiting was told they lost their car and were looking for it. They... more

I just finished a weeks stay at the pelham Hotel in New Orleans, LA. I have to say that the staff and management of this establishment are top notch. We arrived at 3 A.M. and the receptionist was pleasant and efficient. We had some small issues that were taken care of right away. The manager was equally as pleasant and... more

Broken shower with no hot water! No coffeemaker!! Room had not been cleaned!! No internet in room!! Flood in bathroom from overhead pipes!! AND regulated ac that was set on sweltering. Over 24 hours later we found (after our room had STILL not been cleaned) that our room was showing as vacant. +++Great and apologetic staff. Thank you Nancy and... more

The Pelham is a lovely hotel. The staff was so friendly and welcoming and everyone we talked to had great suggestions for fun things to do. Layne, the manager on duty when we arrived, was just full of ideas and information. We followed his advice for the three days we were in town and had a terrific time! I hope... more

I had the misfortune of having to stay one night at the Pelham because of flight cancellations. We always stay at the St. James their sister hotel. There was an all night party going on in the hotel which the staff seemed incapable of handeling despite repeated calls to the front desk about screaming, yelling and partying on the third... more

Why the negative reviews?? This was our second visit here and everything was fine. Our linens were nice and clean and our bathroom was fine. The lobby is lovely and the employees were friendly and helpful. This is a great location..Don't forget to visit the Cafe de monde!! more

I'm a college student who stayed at this hotel with other students while attending a marketing conference. I wasn't expecting much from the hotel, but the experience was adequate. The pros of the hotel are the 'old' syle and architcecture that is found on the premise. The location right off of Canal street minutes from Boubon St. It's in a... more

I wish that I had read the reviews first, so I take full responsibility for booking this disaster. I notice that there are "mangement answers" to all of the negative reviews. My first suggestion would be to have "management" spend less time justifying the negative reviews and MORE time actually resolving them. The hotel is located on a street that... more