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Windsor Court Hotel


Hotel class 4.5 of 5
300 Gravier St, New Orleans, LA 70130
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Reviews you can trust

80% Recommend
4.5 of 5 stars 195 reviews
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By trip type
All (195)
[ Date ] [ Rating ]
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5 of 5 stars
Expectant   1 contribution
Wisconsin
3 Feb 2010 | Trip type: Couples New
1
person found this review helpful

I recently returned for my fifth stay at this lovely hotel. The Club Level rooms and the club lounge make for a truly special experience, whether for business or leisure. The service provided by the club lounge staff, in particular, was exceptional. Can't wait to go back. more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so glad that you had a great experience at the Windsor Court! We take pride in personalizing our service to fit your needs, and it appears our Club Lounge Team exceeded your expectations! We're so pleased...

Dirty
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2 of 5 stars
frodomom   1 contribution
Chicago
2 Feb 2010 | Trip type: Friends getaway

I really used to love this hotel but must say it has really gone downhill post Katrina. My friend arrived first and checked in and was given a horrible little room that was filthy with paint peeling, stained bedding and a dead plant in it (and I mean dead). Having had past lovely experiences with this hotel, I was shocked... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are sorry to read that your experience was to not your expectations. We take pride in personalizing our service to fit your needs. With your previouse experiences, you are familiar with our service and it appears this...

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5 of 5 stars
joneah   14 contributions
Louisiana
30 Jan 2010 | Trip type: Business, Couples

We have stayed at the Windsor Court hotel on several occasions. Every time we arrive we are blown away by the service. Our travels have brought us to many places, but we have NEVER received the service that we get at the Windsor. From valet to check in, room service to housekeeping, from checkout to valet you are treated like... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so glad that you had a great experience at the Windsor Court! We take pride in personalizing our service to fit your needs, and it appears several members of our Team exceeded your expectations! We're so...

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4 of 5 stars
queen of belize   29 contributions
Florence, South Carolina
24 Jan 2010 | Trip type: Friends getaway

We stayed in New Orleans for new year's eve 2010 and chose the Windsor Court from a few high end hotels with rooms still available at time of booking. We stayed at the Windsor Court when it first opened in the 80s but during this stay we were able to better appreciate the Hotel's aesthetics. It is a very elegant... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so glad that you had a great experience at the Windsor Court! We take pride in personalizing our service to fit your needs, and we're pleased to have provided a wonderful ambiance to enjoy your vacation....

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5 of 5 stars
NoWhoDatHere   2 contributions
Atlanta, GA
21 Jan 2010 | Trip type: Couples

Stayed for the first time at the Windsor Court for three nights after Christmas. New Orleans was jumping as New Years Eve was approaching and the hotel was busy too. However, room service was delivered promptly, doormen were always there with a smile and an umbrella (nice touch). The rooms are very spacious and nice. We had a suite with... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so glad that you had a great experience at the Windsor Court! We take pride in personalizing our service to fit your needs, and it appears several members of our Team exceeded your expectations! We're so...

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4 of 5 stars
WAStraveler   19 contributions
alexandria, Virginia
4 Jan 2010 | Trip type: Family
1
person found this review helpful

A beautiful hotel and particularly professional, courteous staff. We had one of the regular hotel rooms -- not a full suite -- but it was lovely with a terrific large bathroom. While the decor was not "cutting edge", it was very handsome and in top shape, so I'm surprised by some of the comments. Also, the walk to the heart... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so glad that you had a great experience at the Windsor Court! We take pride in personalizing our service to fit your needs, and it appears Ryan exceeded your expectations! We're so pleased to have provided...

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5 of 5 stars
simom6   3 contributions
Staten Island, New York
2 Jan 2010 | Trip type: Family

Our family of 5 (parents and 3 adult children) were so happy to spend time in a city we had never visited. The Windsor Court Hotel made Xmas perfect for us. The suites are as large as our apartment in NYC and very graciously appointed. Although some furnishings were old that was part of the charm for us. The suite... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so glad that you had a great experience at the Windsor Court! We take pride in personalizing our service to fit your needs! We're so pleased to have provided a wonderful ambiance during your stay with...

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2 of 5 stars
eckertle   19 contributions
LA/TX
2 Jan 2010 | Trip type: Couples

I've stayed at many hotels in New Orleans and this hotel was the absolute worst. Rooms: The rooms are DATED. And by dated, I mean 30+ years old. Our room looked like it hadn't been cleaned in months. Believe the other reviews! This place is not worth your money! Location: The location is ok. The hotel is next to Harrah's... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are sorry to see that the room did not meet your standards. We are constantly looking to improve and upgrade our luxury offering, and appreciate your comments in helping us to achieve that goal. Thank you for...

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1 of 5 stars
China2002   12 contributions
Ft. Lauderdale, Florida
29 Dec 2009 | Trip type: Business

The Windsor Court needs to be updated and cleaned up.The rooms are large and comfortable but the carpets were worn, the kitchenette was about 30 years old, the bedskirts were hanging off, the sheets weren't clean and the mirrors were all covered in dust. The manager was helpful, however, there wasn't much he could do since all the rooms were... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so glad that you enjoyed our location! We are sorry to see that the room did not meet your standards. We are constantly looking to improve and upgrade our luxury offering, and appreciate your comments in...

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4 of 5 stars
beachedwhale75   6 contributions
Northern VA
22 Dec 2009 | Trip type: Couples
1
person found this review helpful

Not too much wrong with this place. Great room with very little noise and a comfy bed. The TV remote didn't work but we didn't really care. If you are in New Orleans to watch TV you are in the wrong city. Room service was fast and high-quality, especially for late-night. Only complaints - had to call housekeeping for shampoo... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so glad that you had a great experience at the Windsor Court! We take pride in personalizing our service to fit your needs, and it appears our Room Service team exceeded your expectations! We're so pleased...

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Windsor Court Hotel Also Known As

  • Windsor Court New Orleans
Address: 300 Gravier St, New Orleans, LA 70130
New Orleans hotels Windsor Court Hotel
4.5/5.0
195
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