I took a very large group of older adults to the Black Hills last fall and had a superb stay at the Best Western. The manager, Joy Knight, was most attentive to our needs prior to our arrival and from the moment we actually arrived. Some members of the group needed ground floor access -- not a problem; some needed... More

Although situated at the end of the "strip", Custer is only a one road town so to speak. It is only 20 minutes walk from the other end of town! Good location, nice pool and breakfast was included for us. The room was large clean and a great King Size bed.

We stayed here while travelling around and of the various best westerns we stayed at during the trip this one was more in need of a make over. I hadn't read reviews before we turned up here but I had no complaints with the cleanliness, but it isn't as good value for money as other places we've stayed. Breakfast is... More

Stayed at this hotel in the two room suite during the Labor Day weekend. Room smelled bad , noise from the equipment room kept me up late. Tub had black deposits in the bottom, towels were grey, not white. Don't they know how to use bleach?? Friends of ours stayed in another single room, tub and towels were the same.... More

First off, the staff were very nice here, but... The room was kind of high in price, but we knew this whole area was expensive. I had done some price comparing and thought we were getting a fairly good price here. Had it been cleaner and breakfast included, it may have been worth that. However, that was not the case.... More

This room was too expensive for what we got. It's different if the room is larger, or clean, or the breakfast is something special. But this room was dirty. Toothpaste/spit drops from the previous guest were in a ring around the sink. Food and drink stains were on the nightstand. Mold was on the air conditioner. The lobby is shabby... More

When we arrived front desk told us one room was smoking other was non, and if we wanted 2 non smoking, then it would be another $40. This is a catch 22, when given it was end of season & hotel wasn't full, a money scam in our opinion. We told the less than helpful front dealer that we'd stay... More

We like staying at the Best Westerns and the Buffalo Ridge is nice. We need a handicap accessible room and this one is very nice with microwave and refrig and TV. The room is away from the other rooms so it is very quiet. Only think we don't like is the FREE breakfast is from 6-9 am. We are not... More

We stayed here one night as we explored the area. Hotel room was a suite with two comfortable queen beds and an adjorning room with a fridge, TV, and queen bed for our family of six. Room was clean, the bathtub however looked dirty. I made sure to give my 3 yr old twins a shower vs bath. Breakfast was... More