We stayed at Hagleitner for 2 wonderful weeks at the beginning of September. Our children are 21/2 and 9months and we were pretty aprehensive about doing a hotel break for so long with 2 very young children. We had booked direct and the hotel had been very helpful prior to us arriving. We were welcomed well. Our Erlberg suite was... more

We stayed in the Hagleitner Family balance for two weeks between July and August. It was our first time in a kinder hotel so we were not sure what to expect, but it worked out well. The kids (2 & 4) had a great time - the nice thing about that hotel is that while there is plenty for the... more

My wife and I have just returned from a week stay at Hotel Hagleitner with our 3year old twins. We had a fantastic holiday. The accomodation, staff, facilities for the children were great. The food was also of good quality and very varied. We used the Mavida Spa each afternoon when the twins were in Kiddy Club and found it... more

Having read some of the recent reviews before we left, I was feeling apprehensive about our holiday. However, having had such a fantastic experience, I felt compelled to write a more balanced review of the Hagleitner Family Balance Hotel The hotel was extemely clean throughout and the hotel staff were very friendly and helpful. Our room (Sonnburg) was very light... more

This hotel is totally geared for the kids so makes your life a lot easier. The girls at the kids clubs were fantastic and our two little girls aged 2 and 1 absolutely loved it. The staff in general were very polite and helpful. The only drawback was the food which was of good quality but just catered really for... more

This is our second trip and it was just as great for skiing as it was in the summer season. We haven't been to other family hotels so I can't compare but for us, this was a real stress free, high quality holiday. OK, the communal areas are not as de luxe as a standard 4* and it all feels... more

The public premises are very safe and let you relax with your kids playing around. The people who work there are fantastic. Very polite, always smiling and ready to accommodate any need, doing that extra step. We would have had the perfect family holiday if the beds were more comfortable!!! The mattresses are made out of thin latex and are... more

I was a little skeptical before we went as there were only a few reviews on Trip Advisor and those were mainly summer holidays. Also, the brochure didn't show any of the outside of the hotel which I thought was slightly dubious. Well, we are still glowing when we tell our friends about the holiday. From arrival to departure, everything... more

Travelled to this hotel with a pregnant wife and toddler in tow. Slightly apprehensive as I'd booked direct and didn't really know what it was going to be like other than the positive ratings here. I hate mass tourism and poor service but I needn't have worried. From the hotel arranged taxi transfers, to our arrival through to our departure... more