we booked direct with this hotel after staying in sheffau at other hotels for the past 12 years, and wanted somewhere special for xmas week. this hotel is superb and we have rebooked for xmas 2008. the place is clean and tidy, has 1st class rooms,the staff are friendly and give great service. the food compared to all the other... more

I led a School party of 43 pupis on a weeks Ski Holiday in Feb 2008. I had been a little concerned as there is a particularly unfavourable reviews about the Kaiser on Tripadvisor. A parent had seen the same review and had called me to voice her concerns. I was assured by a respected colleague that the Kaiser was... more

I have been gong to the Hotel Kaiser for over 15 years and absalutely love it. The staff are so friendly, it is like a home from home. Nothing is too much trouble for them. The rooms are of a good size and well maintained.The food is great and plenty of it, just what you need after a hard days... more

Stayed with a group of friends and had a great time. Food and staff were exellent more

On arrival we were given a genuinely friendly greeting by both receptionists. Our room was lovely really clean and tidy. The staff were really helpful in arranging our skiing requirements. The food was excellent quality and quantity and we were provided with free drinks during the meal. All the staff were very helpful and made us feel very welcome and... more

Date 6 March 2007 As regards the hotel room: dirty and badly fitting carpets, really old and shabby mattresses. There were even beds with graffiti written on them and some with chuwing gum stuck on them.. The food was disgusting, it was sometimes so bad that we just couldn't eat it at all, it was either swimming in fat or... more

Wir waren sehr zufrieden. Hätte mir aber gewünscht, daß einmal die Woche ein Animationsabend gewesen wäre. Was mich gestört hat,... more

Nach einer sehr schönen Anreise wurden wir wie immer freundlich und hilfsbereit empfangen. Unser Zimmer war bereits mittags bezugsfertig und... more