Sheraton Kona Resort & Spa at Keauhou Bay 4* (Hawaii/Kailua-Kona) - Resort Reviews

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)

Phone Number:

Region: United States > Hawaii > Island of Hawaii > Kailua-Kona

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Luxury Hotels in Kailua-Kona

#3 On the Beach Hotels in Kailua-Kona

#4 Top resorts Hotels in Kailua-Kona

#7 Family Hotels in Kailua-Kona

Price Range: ££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Expedia, Starwood, BookIt.com, Booking.com, Orbitz, Priceline and Travelocity so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Sheraton Keauhou Bay Hotel Kailua-Kona; Sheraton Keauhou Bay Resort And Spa; Sheraton Kailua Kona; Sheraton Kailua-Kona; Kailua-Kona Sheraton; Sheraton Keauhou Bay Resort & Spa; Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona

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329 reviews from our community

See which rooms travellers prefer - 130 traveller tips

Matthew F

Honolulu

Senior Reviewer

6 reviews

“Beautiful resort, the staff made it even better.”

Reviewed 18 May 2013 NEW

Our stay here was really seamless from driving up to the entrance through check out. The staff was helpful and attentive throughout. Our biggest regret of our trip was not actually planning to spend more time at the Sheraton. The pool with waterslide was awesome and everyone on the pool staff took great care of us too. Sally at the... More

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See 5 more reviews by Matthew F for Kailua-Kona

Aloha! What a wonderful review, thank you. It is always a pleasure to hear from our guests and learn about their experiences at Sheraton Kona Resort & Spa at Keauhou Bay. We’re thrilled you enjoyed spending time at the Manta Ray Super Slide and Pool and so happy learn that our staff took such good care of you while you... More

Matt P

Vancouver, Canada

Reviewer

5 reviews

Reviews in 4 cities

2 helpful votes

“Great location, enjoyable stay”

Reviewed 17 May 2013 NEW

My family and I stayed here for two nights at the start of a 7 day trip to Hawaii and from the moment we arrived, we knew we were going to have an enjoyable and relaxing stay. The check-in staff were friendly and welcoming, the room was large, comfortable and clean, and the hotel has a friendly, relaxed feel. The... More

We also wish you could have stayed a little longer. Thank you for sharing such a lovely review for Sheraton Kona Resort & Spa at Keauhou Bay. It is our goal to provide all our guests with a seamless stay from check in to check out and create an experience for them that forms fond memories. We are thrilled that... More

88traveler888

New York City, New York

Contributor

11 reviews

3 hotel reviews

Reviews in 6 cities

4 helpful votes

“So many better hotels around”

Reviewed 16 May 2013 NEW

I lay here in bed listening to the bumping music from Rays on the Bay. Now I am 31 traveling with a 35 year old. We are both Starwood Gold (previously Platinum, ugh). We were "upgraded" to a room but unfortunately it's above the restaurant bar. Coming from the east coast with jet lag, we are in bed early but... More

Was this review helpful? Yes 1

Aloha and thank you for sharing your thoughts with us about your recent stay. We are very sorry that the sounds emanating from the bar were a disruption to your rest and wish you would have let us know so that we could have checked to see if another room was available for you. Please know that our management team... More

AWBrisbane

Brisbane, Australia

18 reviews

7 hotel reviews

Reviews in 13 cities

13 helpful votes

“Nice experience”

Reviewed 15 May 2013 NEW via mobile

Overall a good hotel provided you have transport as it is a long way from Kona. Shuttle takes 45 mins each way and runs only every 2.5 hours. If you are stuck at the hotel during the day, the only food available is by the pool and is the usual high fat chips, fries etc. For a hotel at this... More

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Mahalo for choosing the Sheraton Kona Resort & Spa at Keauhou Bay for your recent stay in the area. We’re pleased you enjoyed your stay and that your dining experience at Rays on the Bay fully impressed you; we appreciate your kind comments. Rays offers the satisfying flavors of the Kona Coast and romantic sunsets you can't find anywhere else.... More

jen p

Brooklyn, New York

1 review

“Totally Felt like a Queen”

Reviewed 15 May 2013 NEW

My girlfriend and I visited Kona for a couple of days this month and decided to book at the Sheraton. From the moment we arrived we felt like we won the lottery with choosing a hotel. The staff was impeccable the service was amazing and it just seemed like everyone went the extra mile. Seriously. For us, it's a no... More

Aloha! Thank you for sharing your review for Sheraton Kona Resort & Spa at Keauhou Bay. It means so much to us to learn that you enjoyed your time with us and felt like a queen while you were here. Our staff’s number one priority is our guests and making sure they are cared to ensure that they have the... More

Aimersb

San Francisco, CA

15 reviews

4 hotel reviews

Reviews in 7 cities

6 helpful votes

“Beautiful Location, But Not Quite A Luxury Resort”

We stayed here for a long weekend, after my partner had business on the island. Overall, it's very nice and the location is stunning. However, there are just enough misses that we really had to question the "resort" category - especially as a Starwood property. Full disclosure is we have provided this feedback to the hotel and they have done... More

Aloha. At Sheraton Kona Resort & Spa at Keauhou Bay we appreciate and value all guest feedback and would like to thank you for sharing your valuable perspective with us. We are truly sorry that there were a few concerns that arose at the time of your stay but we are glad that your overall visit was enjoyable. We hope... More

Amgarcia28

7 reviews

3 helpful votes

“Easy and Relaxing”

Reviewed 15 May 2013 via mobile

We stayed for only a couple of days, but I would've liked to stay longer. We had an ocean front room which was worth the extra money. We could see the manta rays from our balcony and one morning I saw a pod of dolphins who swam very close to the shore. The pool and grounds were very nice and... More

Mahalo for your review. We always love to hear that our guest’s stay with us was relaxing and it is such a compliment to us that you wanted to stay longer. Sheraton Kona Resort & Spa at Keauhou Bay is situated along Hawaii Island's sun-kissed leeward coast, just a short drive from Keauhou Shopping Center, the Historic Kailua Village and... More

EljayEs

Calgary, Canada

8 reviews

5 helpful votes

“Relaxing, beautiful location in Kona”

Reviewed 13 May 2013

We stayed at the hotel for 7 days in May 2013. We wanted a restful vacation, put up our feet, enjoy the views and relax. We had a very pleasant Mountainview room, away from the noise of the pools. It was well equipped with a view of the gardens at the south side. There was no noise from the outside,... More

See 3 more reviews by EljayEs for Kailua-Kona

Mahalo for your review! It is our desire that each guest feel valued and cared for while staying at Sheraton Kona Resort & Spa at Keauhou Bay so that they may have the relaxing stay they deserve. We are so glad that you had such a great time while staying with us and enjoyed our location immensely. It is however... More

MTrav

NYC

17 reviews

12 hotel reviews

Reviews in 11 cities

21 helpful votes

“Relaxing Stay in Kailua-Kona”

Reviewed 12 May 2013

We had a wonderful stay at the Sheraton. My husband & I spent 2 nights at this hotel during our honeymoon. The service at the hotel was excellent. We had a fantastic bay view room which had plenty of space and a balcony. We couldn't hear any noise from inside of our room. The beds were extremely comfortable. The hotel... More

Congratulations on your recent nuptials! Thank you so much for sharing your recommendation and comments here. We are thrilled that you chose to stay with us as part of your honeymoon and that you enjoyed your experience at Sheraton Kona Resort & Spa at Keauhou Bay so much. Our hotel offers a wide variety of services and amenities such as... More

Brian C

Saint Johns, Michigan

3 reviews

Reviews in 2 cities

“Excellent vacation spot away from the fast lane.”

Reviewed 10 May 2013

We had an ocean front room which was amazing. Sleeping with the water crashing on the rocks was very soothing. The Rays on the bay had great food and music. The Ahi Tuna was awesome light and fresh. Customer service was outstanding and very friendly. This is a world class resort. We plan on returning in the future and have... More

Aloha! You have brought smiles to all our faces with your review for Sheraton Kona Resort & Spa at Keauhou Bay. Thank you so very much for you incredible review, recommendation and many compliments. It is always our pleasure to hear from guests and learn that we have provided them with all the ingredients of an excellent vacation. We hope... More

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Sheraton Kona Resort & Spa at Keauhou Bay Reviews, Hawaii/Kailua-Kona

Sheraton Kona Resort & Spa at Keauhou Bay

329 reviews from our community

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