We made the Puffin Inn our home-base in Alaska. We stayed there the night we arrived in Anchorage and, after one night, decided to book a reservation for the last two days of our vacation. We ended up staying here for 5 days. From the time we got on the Puffin Inn's airport shuttle, through the check-in/check-out, and all that... more

We made a reservation and secured it with our credit card. We arrived at 9 pm and were given a room that had an overwhelming smell of urine. When I sat at the desk to call the office and opened the guest book it was full of little red bugs. We beat a path to the front desk, where they... more

My aunt and I stayed here 2 seperate nights during our week in AK. We chose this hotel because it was close to the airport, it's no smoking policy, and the breakfast. We had no trouble locating the hotel in the dark. Our room was on the 2nd floor in the old motel-looking section. We lugged our suitcases up the... more

This hotel has been recently remodeled - half of it is new and the other half is an older roadside motel. The hotel required us to sign a notice about the non-smoking room and said that we would have to pay about $300 if we smoked in the room. We requested non-smoking and were given a room on the old... more

We stayed here on 3 separate nights in July/August 2008. The hotel is well run and the staff are generally friendly and helpful. The rooms vary in quality although the beds were very comfortable on all 3 occasions. The rooms in the main building are bigger and more expensive and I think worth the premium charged. The rooms in the... more

Our experiences with Puffin Inn were not good. First, the booking website incorrectly listed 1 guest instead of 3. When I tried correct the information, they would not. We picked the hotel because of their free shuttle service and because it was non-smoking. It took 4 phone calls to the hotel and after a one hour wait with our bags... more

Stayed here the night we arrived in Anchorage. The one good thing I can say is the free shuttle from the airport was prompt & courteous. The rooms are normal sized, however, the beds are extremely short. I am 5'9" and my feet hit the end of the bed. My husband's were hanging over the end. The continental breakfast had... more

We were booked by Alaska Air for a 4 hour lay over when we missed our Fairbanks connecting flight due to a medical emergency on board. I was quite concerned since this was going to be a free stay. Called in for a comp pick up & the desk informed me that the driver was already on his way. Check... more

We stayed there two nights (once at the start of our trip and once at the end of our trip). Located mid-way between the airport and the downtown area, the hotel is a great bargain if you have your own transportation. If not, you have to take a cab to downtown (where most sights are located) or take the shuttle... more