The Hotel Captain Cook 4* (Anchorage, Alaska) - Hotel Reviews

Also Known As:: Captain Cook Anchorage; Hotel Captain Cook; Captain Cook Hotel; The Hotel Captain Cook Anchorage, Alaska

Address: 939 W 5th Avenue, Anchorage, AK 99501

Phone Number:

Region: United States > Alaska > Anchorage > Downtown

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Anchorage

#3 Best Value Hotels in Anchorage

#8 Family Hotels in Anchorage

Price Range: ££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Located in downtown Anchorage, Alaska, each of the Hotel Captain Cook’s 547 luxury accommodations of rooms and suites offer a stunning view, whether it’s of the neighboring Cook Inlet or the Chugach Mountains. Captain Cook is Alaska's member of Preferred Hotels & Resorts. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Preferred Hotels, Expedia, Booking.com, Priceline, Tingo, Venere and Hotwire so you can book your The Hotel Captain Cook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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508 reviews from our community

See which rooms travellers prefer - 136 traveller tips

Auswalkers

Newcastle, Australia

Senior Contributor

33 reviews

15 hotel reviews

Reviews in 18 cities

30 helpful votes

“Tired facility with indifferent staff”

Reviewed 22 May 2013 NEW

We stayed one night after a cruise and were in a junior suite. The checkin was efficient and courteous and the room was clean. Our suite was of good proportions but was very tired. The lounge and desk seat cushions we worn and with minimal support- a big climb up. Our bed was okay except the bottom sheet was too... More

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Dear Auswalkers, Thank you for staying at The Hotel Captain Cook. I wish we could have done more to create a better stay for you. We can always learn from our mistakes and push forward to improve on all aspects of service and exceeding guest expectations. The Hotel is currently updating multiple areas and we can't wait to see the... More

joseph t

Manila, Philippines

44 reviews

44 hotel reviews

Reviews in 41 cities

47 helpful votes

“very comfortable, unique, museum-like hotel”

Reviewed 18 May 2013 NEW

this place made us feel very welcome despite being in a large group of people. the staff are very friendly and warm. maybe because a lot of the bellboys are filipino like us. but very friendly nonetheless. they were very organized. the occassional misplaced luggages were unavoidable because we were a large group but they were generally very efficient. the... More

Dear joseph t, Thank you for staying at The Hotel Captain Cook. Great review! This Hotel is timeless and I believe the ambiance and staff support that. We are trying to stay Alaskan and provide a very comfortable stay with helping staff. We do have employees from all over the world which helps with our many international travelers. I hope... More

Lisa W

Senior Reviewer

7 reviews

5 hotel reviews

Reviews in 4 cities

2 helpful votes

“One Night Wonder”

Reviewed 17 May 2013 NEW via mobile

Stayed here for one night prior to a cruise. The staff was very friendly, rooms were clean and comfortable. The hotel is nicely located and although the weather wasn't the best for views, what we did see was also very nice.

Dear Lisa W, Thank you for staying at The Hotel Captain Cook. We are very pleased to see you enjoyed your stay and thank you for writing such a positive review. The weather was crazy when you were here with it snowing in May! We aren't used to it either. Well it's cleared up and we look forward to a... More

dmesticgoddess

Severna Park, MD

9 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“What a place -- Loveliest hotel and wonderful staff”

Reviewed 12 May 2013

The food is fabulous (!!), the view is better and the staff is first rate. In particular, it was fun to see that the staff enjoyed each other AND enjoyed meeting our needs. Everyone, from the bellman to the busboy to the staff in the gift shop were cordial, accommodating and friendly. Fantastic place and I hope to visit again... More

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See 3 more reviews by dmesticgoddess for Anchorage

Dear dmesticgoddess, Thank you for staying at The Hotel Captain Cook. It's always so great to log onto TripAdvisor and see that our guests had such a good time that they posted great reviews like yours. Our job is to provide a safe, comfortable, relaxing stay. To see that you'd almost fly here for breakfast really makes us feel like... More

krg39

Morristown, Tennessee

6 hotel reviews

Reviews in 7 cities

6 helpful votes

“Fantastic experience!”

Just got back from an 8 day stay at the Captain Cook. What a wonderful experience! Check in was easy. We had a room in Tower 1. The room had very comfortable king sized beds. I have to name two employees for their exception service. Hubert at the Front Desk and Franco a bellhop. Always very well mannered and efficient.... More

Dear krg39, Thank you for staying at The Hotel Captain Cook. We appreciate your great review. I am very happy to see that a couple of employees really stood out and made such a good impact on your visit. We try very hard to insure that every guest enjoys themselves while staying with us because we feel that while you're... More

Dennis B

Anchorage, Alaska, United States

1 review

“Not a 5 star accomadation”

Reviewed 5 May 2013

We stayed here to pamper ourselves in their suite. The furniture in the room except the bed was so uncomfortable we felt like we were sitting on a bench at the bus station. We were given free vouchers for Fletcher's but were not told they were not able to be used for drinks. The bartender was so rude about us... More

Dear Dennis B, Thank you for staying at The Hotel Captain Cook. I am sorry that you didn't enjoy all aspects of your stay. The vouchers were given out based on the fact that the lounge wasn't fully complete. We need to make sure that we welcome all guests no matter if they're dining with us complimentary or paying on... More

fishnut5

Cape Neddick, Maine

10 reviews

8 hotel reviews

Reviews in 8 cities

7 helpful votes

“simply a great hotel”

My wife and I attended a conference in March 2013 held at the Hotel Captain Cook. We arrived a few days early to have time to see the area and were there for 7 days. We requested one of the one bedroom suites and asked that the suite be on a higher floor. The room was on the 11th floor... More

Dear fishnut5, Thank you for staying at The Hotel Captain Cook. It's really nice to see you enjoyed so many aspects of your stay from the accommodations to the service from our staff. We truly care about each and every guests experience. When you come back, please get in contact with our Concierge (Brian). He is truly a wealth of... More

jmkk9384

Anchorage

4 hotel reviews

Reviews in 5 cities

“Nice romantic getaway”

Reviewed 2 May 2013

We celebrated our anniversary here. Had dinner at the crows nest and it was amazing! We had a beautiful view of the inlet and enjoyed the filet mignon and king crab legs. We live in Anchorage but needed a little getaway so I surprised my husband and we stayed the night at the hotel. All of the staff did everything... More

Dear jmkk9384, Thank you for staying at The Hotel Captain Cook. We appreciate your great review and we're very pleased to see that you enjoyed your Anniversary stay with us. We love to help people celebrate their special days. It's always a pleasure to take care of fellow Alaskan's and we can't wait to see you again. Enjoy the summer!... More

CPTVSG

Westerville, Ohio

Contributor

12 reviews

Reviews in 6 cities

3 helpful votes

“Good Anchorage Option”

Reviewed 28 April 2013

I made my first (and what I'm sure will prove to be my only) trip to Anchorage for a professional conference being held there at the Captain Cook. After a very long flight from Columbus to Chicago to Anchorage I checked into the Captain Cook in early afternoon two days before the start of the conference. Despite my early arrival... More

Dear CPTVSG, Thank you for staying at The Hotel Captain Cook. We appreciate you taking the time to share your experience with all of our future guests. All of the Hotel rooms have Air Conditioning. We look forward to offering climate control to every guest so they can moderate the temps to their liking. Glad to see we were able... More

Summer S

Anchorage, Alaska

“amazing hotel”

Reviewed 21 April 2013

This place is amazing! it's expensive and not necessarily worth it to stay there if you're trying to stick to a budget, but the restaurants, decor, and old world feel are worth experiencing whether you stay or not.

See 3 more reviews by Summer S for Anchorage

Dear Summer S, Thank you for staying at The Hotel Captain Cook. We appreciate your review and we're pleased to see you enjoyed your stay. The Hotel does have an old world charm and I and some others like to refer to it as Timeless. We still have all the modern amenities but the warmth and comfort is something that... More

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The Hotel Captain Cook Reviews, Anchorage, Alaska

The Hotel Captain Cook

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