Well, based on the customer service, or lack thereof prior to our stay, I was pretty concerned. I could not get them to send me an email/mail/fax confirmation with the rate and cancelation policy. I finally spoke to the manager two days before our arrival and received a fax, after threatening to cancel our 3 day stay. We checked in,... more

this is one of the most beautiful hotel in downtown omaha, hotel was kept well maintant and service was excellant.I reccommend everyone to stay at this property. more

This is an old outdated hotel. Our plumbing made Awful noises, the halls and room smelled, the halls were HOT, the parking garge was made for very small cars, we had an awful time trying to navigate in the garage in our SUV. Getting your auto out of the parking garage is also a nitemare due to needing a token... more

Comfortable, well-equipped room & easy walk to Old Market. Desk staff was helpful and up-beat. Comp. breakfast not our style: mostly processed breads/cereals, tho beverage/fruit selection was good and area was orderly. Parking ramp, daily paper, lobby internet suited us, too. Location of Ice machine near our room was troublesome 1 night due to unsupervised kids. Good value=yes, we'd return. more

Upon check-in, front desk woman quoted $99+tax. I signed a piece of paper, agreeing to this price. Upon check-out, a different front desk woman added $25 fee to the price of the room. I contested the additional charge. The woman rudely brushed me off and walked away from me. My boyfriend approached the front desk and contested the charge. The... more

The best things you can say about the place is that it is close to the old market area, the rooms are big, you get a free breakfast and it is less expensive than other area hotels. The cons include that it is very dated. The bedding and all of the amenities are in need of total replacement. The breakfast... more

We stayed here sixteen years ago on our wedding night and I thought that we would celebrate our anniversary here. What a difference sixteen years makes. There has been no updating or major renovations made to this place since 1992. The building smells. The main entrance smelled like a musty person spent the night there. When we walked into our... more

We were traveling cross-country and called ahead on the phone to every downtown Omaha hotel, wanting to splurge for once and explore a city on foot, rather than stay on the fringe to save money. They were all (every single one) 189.00 a night, (suspiciously enough), except the Redick, which was 70.00 less. Wanting very much to stay in town... more

Okay, I spent one night here this past weekend. First, let me some up with the positives: 1. Great Location (excellent for downtown) 2. Friendly staff 3. Large Rooms 4. Free wireless internet The bad? Well it ain't the Four Seasons! This place is like something right out of an 80's design magazine. The rooms were clean and quite large,... more