Sheraton Omaha Hotel 3.5* (NE) - Hotel Reviews

Also Known As:: Crowne Plaza Omaha; Omaha Crowne Plaza

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)

Phone Number:

Region: United States > Nebraska > Omaha

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

#10 Business Hotels in Omaha

#13 Family Hotels in Omaha

Price Range: £

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, Starwood, Priceline, Cheap Tickets, Booking.com, Venere, Olotels, Hotels.com and Tingo so you can book your Sheraton Omaha Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Traveleater10

Sioux Falls, SD

Senior Contributor

31 reviews

9 hotel reviews

Reviews in 29 cities

11 helpful votes

“Midnight Check-In, Great Welcome”

Reviewed 12 June 2013 NEW via mobile

After a long travel day our midnight check-in was a welcome relief. Smooth, efficient, professionl check-in. This is a very nice Sheraton property with very nice spacious, well laid out rooms. A bit far from the airport and without GPS it could have been difficult to find in the dark.

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Traveleater10, Thank you so much for your great review! It is phenomenal to see when our staff members are delivering such great service, especially when our guests are much in need after a long day of travel. I have posted your review for our Front Office team to see with a great emphasis on or nighttime staff. I am also... More

james s

Los Angeles, California

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Not Quite Sheraton”

Reviewed 9 June 2013

Stayed here Memorial day weekend it was just ok. The location is good but hard to get to if you are not acquainted with the area. To be honest this is not up to Sheraton standards and should be one of the lower level Starwood hotel brands. Certainly not 3.5 star as per Hotwire. The SPG room was mostly clean... More

james s, Thank you for your review. It is disappointing that you didn’t care for the style of the newly remodeled rooms as we do receive lots of wonderful comments about our new additions. It is unfortunate that we had to wake you, but when the National Weather Forecast System sounds an alarm we take it very seriously. After the... More

abtfour

West Des Moines, Iowa

28 reviews

17 hotel reviews

Reviews in 24 cities

5 helpful votes

“Nice but one thing missing”

Reviewed 5 June 2013

The hotel was in a convenient location for Omaha's west side where we were involved in a sporting event. The room was nice and clean and updated. Staff were friendly & helpful with directions. The one thing missing was breakfast. I found that I had to spend a considerable sum to feed the family in the hotel restaurant. I believe... More

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abtfour, Thank you for your review! It is always great to hear how well our staff is doing and it's great to take reviews such as yours to them to help them gain further confidence in their efforts. I do apologize about the breakfast situation as we should have offered you a promotion that would include breakfast - such as... More

Travis K

Gilbert, Iowa

1 review

“Great stay, friendly staff, awesome pool”

My family stayed at this wonderful place over Mother's Day weekend and we thoroughly impressed. The front desk staff was extremely helpful and courteous during our staff. Great location, HUGE pool (great for kids who love swimming), and close to many great restaurants and excellent shopping. Strongly recommend and will staff again when visiting Omaha!!!

Travis K, Thank you so much for your wonderful review!! I am so glad to hear that your family had such a great trip here and a wonderful Mother's day as well. Our pool is always a popular spot here as just one of our many amenities I'm sure you experienced. Let me know when thinking about heading to the... More

PTPScottsbluff

Scottsbluff

Reviews in 2 cities

“great stay”

Reviewed 3 June 2013

My wife and I stayed at the Sheraton Omaha for 5 days during our daughter's wedding festivities and the property was very enjoyable. The rooms are all recently remodeled with fantastic beds, a roomy work space and nice amenities. We ate in the hotel restaurant twice and the food was good, hot and presented well. The service was great as... More

PTPScottsbluff, Thank you so much for your review! I remember a few specific associates of ours having interactions with you and your family and I am so glad to hear how well you were treated! Hopefully there will be more occasions to bring you back to visit us when in the area again soon. Please let us know if there... More

mas797

Omaha, Nebraska

3 helpful votes

“Great stay!”

Reviewed 28 May 2013 via mobile

A hidden gem in a rather busy area. Quality of hotel, service, amenities and staff very apparent. Hotel easily justified its rate. Close to many restaurants. Everything from parking to check-in are very straightforward. Strongly recommend and will use again given the opportunity!

mas797, Thank you so much for your feedback! It is so great to hear everytime one of our valued guests' enjoys their time here with us. The ease of everything with your stay is a commonality with most guests and I appreciate the great information you have provided regarding this. Helping display this on TripAdvisor will let even more people... More

KCJ2012

Kansas City

35 reviews

10 hotel reviews

Reviews in 11 cities

13 helpful votes

“Lovely decor, amazing pool, lousy service”

We were there the weekend of the state track meet, so the hotel was full of teenagers & they were LOUD. We were only there for one night, and mostly wanted to hag out at the pool, but the people at the front desk were a challenge. They wouldn't tell us if we could have a roll away until it... More

KCJ2012, Thank you for your review! I am glad to hear that you enjoyed the facilities we have to offer at our hotel. However, I am very disappointed to hear about the interactions with the staff that were less than satisfactory. We do have more staff at the desk lately and I will be sure that some proper training is... More

mommyofgavinray

Homestead, FL

40 reviews

Reviews in 20 cities

“Enjoyed our stay here”

Reviewed 27 May 2013

Stayed here for 5 days and had a pleasant stay. Beds comfy and room was spacious. Easy to find. Not far from shopping. Staff friendly and helpful. I would stay here again. Kids enjoyed the large indoor pool.

See 2 more reviews by mommyofgavinray for Omaha

mommyofgavinray, We can't thank you enough for your great review of our hotel! We always appreciate any review after our guests' stay and its wonderful to hear that you had a great experience as well. Let us know when in the area again and we will ensure another pleasant stay! Thank you! More

MKristian

Top Contributor

62 reviews

54 hotel reviews

Reviews in 47 cities

139 helpful votes

“Clean renovation, excellent staff”

Reviewed 26 May 2013

This older but freshly rennovated hotel was in a convenient location at the intersection of the major interstate and beltway. There was a ton of well lit parking and security was visible making me feel safe. I arrived after midnight and upon tackling the "Pantry" for some snacks, the front desk clerk brought over a list of menus of restaurants... More

MKristian, Thank you so much for your detailed review! It is always great to hear back from our guests' wonderful stays and the information provided is always a huge help to fellow TripAdvisor viewers. Your comments about our staff are always appreciated as well as this is a great way to show them how much they are appreciated for what... More

Ken G

Augusta, Georgia

“Nice renovated hotel, good service, but...”

Reviewed 21 May 2013

Nice hotel. Clean, recently renovated, comfortable beds, but airport and local shuttle service was advertised but not provided. The lame excuse that the shuttle is broken just doesn't cut it. If we had known that the shuttle was down in advance, we would have rented a car. Unfortunately, when we found out, the rental car agencies were sold out, and... More

Ken G, Thank you for your review! It is always important to us to see what our valued guests say about our hotel. I am sorry for the issues you had to experience with our shuttle service as this is not something you should have had to deal with. Our shuttle service is back to 100% functioning but as of... More

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Sheraton Omaha Hotel Reviews

Sheraton Omaha Hotel

83 reviews from our community

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