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Hampton Inn Omaha - Westroads Mall

2.5 of 5
9720 West Dodge Road, Omaha, NE 68114
Hotel amenities
Ranked #29 of 69 hotels in Omaha
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    12
    12
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Date Rating
Wildermc
1 review
4 of 5 stars Reviewed 25 November 2011

The room is clean and reasonably spacious. The shower was nice and strong. Very friendly staff when we arrived. Other than the problem described as follows, nice breakfast included with the price. My lower score for service has to do with one problem they need to solve: they ran out of warm food both mornings about a half hour before... More

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HIO_Westroads, Manager at Hampton Inn Omaha - Westroads Mall, responded to this review
20 December 2011

Thanks for your valuable feedback! The information was brought to our attention and was addressed. We are glad that you enjoyed your stay and hope to earn your business the next time you come to Omaha. Jerome Hopkins Sales Manager More

clownshoes
London UK
Top Contributor
98 reviews
64 helpful votes
3 of 5 stars Reviewed 5 October 2011

This is a well maintained property. The Hampton Inn lobby coffee is always pretty good (for the USA), the staff are very helpful and bright. The rooms are a decent size. Beds very comfortable. You'll get a great night's sleep. The location is nowhere near anything except the mall. And there's no pool. If it was in a useful location... More

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HIO_Westroads, Manager at Hampton Inn Omaha - Westroads Mall, responded to this review
20 December 2011

We pride ourselves on providing great service and clean and comfortable guest rooms. Thanks for your feedback! More

oscar6810
Colorado Springs, Colorado
Senior Reviewer
7 reviews
5 of 5 stars Reviewed 17 September 2011

This Hampton is very nice, clean. Staff was great. But! getting to it is extremely hard.Because of that we would pick a different Hampton. More

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Scott S
Lakeville, Minnesota
Contributor
13 reviews
3 of 5 stars Reviewed 9 September 2011

This Hampton is across the street from Westroads Mall and is convenient for many businesses on the west side. It is not a newer Hampton. The rooms are nice, the place is adequate for business. The biggest negative I have is the free breakfast is just okay. Every other day they switch off between two egg dishes. One is a... More

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HIO_Westroads, Manager at Hampton Inn Omaha - Westroads Mall, responded to this review
20 December 2011

We believe that Breakfast is one of the most important areas where we can make a big impact on our guests. We have expanded our Breakfast Items over the last year and are constantly looking for ideas from guests on how to improve it. We have talked with our Breakfast Staff and asked them to keep an eye on any... More

mdm69
Asheville, North Carolina
Senior Reviewer
9 reviews
5 helpful votes
4 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

I stayed at this Hampton Inn for three nights in March. It was attractive, clean, comfortable, and convenient for shopping and dining. Although there is quite a bit of traffic in the area, my room was quiet. The staff at this property were friendly and helpful. The rates were not overboard and what I expected. More

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marty230
New York city
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 28 August 2011
1
person found this review helpful

Another standout from Hampton they seem to be getting it right, rooms were clean, staff very nice, the only issue is distance from downtown, otherwise it is located near a lot of malls if that is your thing. If I could change one item it would be to turn the treadmills around so you could see the TV. Stayed for... More

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HIO_Westroads, Manager at Hampton Inn Omaha - Westroads Mall, responded to this review
20 December 2011

We are glad that you had a good stay with us! All of our Fitness Center equipment faces directly towards the Flat Screen Television. We are always looking for ideas on how to improve our Fitness Center so feel free to provide your suggestions anytime you stay with us. We review all suggestions as a management team and then inform... More

spachick
Senior Contributor
37 reviews
74 helpful votes
4 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

Well dont. This hotels business office has put the kibosh on getting any attachments at their business pcs. I kinda wonder why there was no on the computers. Not very handy for the regular business person. Other than that hotel was clean and comfortable. Even cushy carpet where the stairs are. Professional friendly and knowledgeable staff. For me to give... More

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HIO_Westroads, Manager at Hampton Inn Omaha - Westroads Mall, responded to this review
20 December 2011

Thanks for your comments. Our Business Center allows you to download attachments. There may have been a problem with your attachment which prevented the document from opening and printing the first page. We appreciate your feedback and will keep a close eye on any issues related to our business center or wireless access connection at our hotel. Jerome Hopkins Sales... More

Edge35
USA
2 reviews
2 helpful votes
5 of 5 stars Reviewed 30 May 2011
1
person found this review helpful

The hotel is older and may be in need of a remodel but that didn't hamper my stay there. I found the staff to be pleasant and friendly and my bed was comfy. Conveniently located next to Westroads Mall should you need to do any shopping and besides the food court in the mall there are several restaurants such as... More

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HIO_Westroads, Manager at Hampton Inn Omaha - Westroads Mall, responded to this review
20 July 2011

Thank You for taking the time to provide a review of your latest guest experience at our hotel! We are happy that your stay was enjoyable and hope you will choose us as your lodging partner when you come back into the Omaha area. Jerome Hopkins Sales Manager Hampton Inn Omaha-Westroads Mall Hotel More

alwaysgone_10
Omaha, Nebraska
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 27 February 2011

I look for all the perfects in lodging when I travel. I'm a manager of a hotel and I check over every corner of the room before unpacking. This room was just perfect. The bed slept very well, the bathroom was spacious with a great shower, the TV was a large flatscreen, the staff was wonderful and the breakfast was... More

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HIO_Westroads, Manager at Hampton Inn Omaha - Westroads Mall, responded to this review
20 July 2011

Thank You for taking the time to provide feedback to us about your stay with us in February. Our goal is to provide this type of experience consistently for all our guests! We hope you will stay with us again in the future. Jerome Hopkins Sales Manager Hampton Inn Omaha-Westroads Mall More

HawkTraveler
Overland Park, Kansas
1 review
3 of 5 stars Reviewed 4 February 2011

I enjoy unwinding with a hot tub or dip in the pool when on the road and this hotel does not offer this. The room was nice and comfy so I would recommend it and it is right across the parking lot from West Roads Shopping mall. In the nicer weather this would be a bonus, but it was freezing... More

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HIO_Westroads, Manager at Hampton Inn Omaha - Westroads Mall, responded to this review
20 July 2011

Thanks for taking the time to review our hotel! We are glad that you had a good stay despite not having access to a pool. We have an agreement with the CoCo Key Water Resort that allows our guests to recieve discounted WaterPark Passes and hope you can take advantage of this when you stay in Omaha again. The access... More

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Hampton Inn Omaha - Westroads Mall Also Known As

  • Hampton Inn Omaha
  • Omaha Hampton Inn
Address: 9720 West Dodge Road, Omaha, NE 68114

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Hampton Inn Omaha - Westroads Mall
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