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Hilton Springfield Hotel Reviews

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All 39 Springfield hotels

Hilton Springfield

3.5 of 5
700 East Adams, Springfield, IL 62701-1601
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Hilton Springfield
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Ranked #19 of 39 hotels in Springfield
3.5 of 5 stars 265 Reviews
Most recent review
“Springfield Hilton”
4 of 5 stars Reviewed 13 June 2013
Carolyn V Coralville, United States
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265 reviews from our community

Traveller rating
    54
    80
    75
    31
    25
See reviews for
Families
59
 
Couples
48
 
Solo
18
 
Business
82
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Coralville, United States
1 review
“Springfield Hilton”
4 of 5 stars Reviewed 13 June 2013 NEW

For ease in reaching Lincoln historic sites, the Hilton can't be beat. We had two pre-teen boys who found everything to their liking (except the pool temperature), and two grandparents who were happy to not be driving around an unfamiliar city. Location and service make this a hotel we would return to and can recommend.

Review collected in partnership with Hilton Hotels & Resorts

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Simsbury, United States
1 review
“Hilton Springfield”
4 of 5 stars Reviewed 10 June 2013

Nice staff. Good location. Reasonably priced. Other than for breakfast, the hotel restaurant is a Bennigan's, so it's not fancy. There are some good restaurants in Springfield, e.g., Sebastian's, if you prefer something more upscale than pub grub.

Review collected in partnership with Hilton Hotels & Resorts

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MFear, Manager at Hilton Springfield, responded to this review
11 June 2013

James J. Thank you for posting a reveiw of our hotel. I am happy to hear you enjoyed your stay and found our location convenient and our staff friendly. We have another restaurant offering on the 30th floor, Nick and Nino's Penthouse Steakhouse. This restaurant is a more upscale choice without having to venture out our doors. Did I mention... More

Naperville
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“some things excellent, but mostly over priced for what you get”
3 of 5 stars Reviewed 9 June 2013

The location for this hotel was great -- walking distance to everywhere we wanted. There were several issues with the room and parking. Paid way too much for what we got. Several things in the room did not operate properly -- nothing that interfered with the purpose of our stay, but annoyances none-the-less.

Review collected in partnership with Hilton Hotels & Resorts

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MFear, Manager at Hilton Springfield, responded to this review
11 June 2013

Laura B, Thank you for staying with us. I have shared the annoyances you experienced during your stay to our Cheif Engineer. We promise to fix these issues so they do not affect future guests. We continue to strive to offer our guests hassle-free, relaxing stays. Thanks again for staying with us. We hope to see you again soon. More

Paris, United States
1 review
“great weekend getaway!”
5 of 5 stars Reviewed 6 June 2013

I have never been disappointed with any of the Hilton hotels we have stayed at. I was greeted at the door with a pleasant good afternoon and just set the tone for a wonderful weekend. Love valet service, never had to worry about getting my car or if it was safe. Thanks!

Review collected in partnership with Hilton Hotels & Resorts

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MFear, Manager at Hilton Springfield, responded to this review
10 June 2013

Tammy J, Thank you for your great reveiw. I am happy to hear you enjoyed your weekend. We are hear to serve you and cater to your needs. You deserve to relax when you are here. Please come back and stay with again soon. More

Springfield, United States
1 review
“Excellent”
5 of 5 stars Reviewed 4 June 2013

Outstanding in every way! I could not have been happier. The restaurant was just amazing. Best food I have ever had. The Hotel staff were all very friendly and helpful. It was very clean and worth any extra money it may have cost compared to other hotels.

Review collected in partnership with Hilton Hotels & Resorts

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MFear, Manager at Hilton Springfield, responded to this review
10 June 2013

Shannon E, Thank you for your wonderful review. We are always delighted to hear when our guests enjoy their stay. I hope we will see you again the next time you are in Springfield. More

Dudley, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Staff make the difference”
4 of 5 stars Reviewed 3 June 2013 via mobile

I stayed here for a single night as part of a touring holiday. Arriving on Sunday evening we found that the hotel restaurant was closed. As a result I resorted to room service for both dinner and breakfast next day. The food was really good, huge in quantity and delivered on time by really excellent staff. In the room, the... More

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MFear, Manager at Hilton Springfield, responded to this review
10 June 2013

Dudley H, Thank you for staying with us. We had issues with our cable TV provider the evening you were with us. They have since fixed these problems. I am delighted to hear you found room service a convenient option to Bennigans. I will share your comment with our Engineer regarding our air conditioner. I hope you enjoyed your tour. More

Brookline, MA
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Good location”
3 of 5 stars Reviewed 3 June 2013

We took the Amtrak from Chicago. The Amtrak Station is a few blocks from the hotel. The hotel is the tallest building in Springfield and we did get a good view of the city from our room. The bathtub/shower faucet was very tight and we had to call housekeeping/engineering to turn it on (thank goodness it did not need to... More

Was this review helpful? Yes
See 4 more reviews by Viajera825 for Springfield
MFear, Manager at Hilton Springfield, responded to this review
10 June 2013

Viajera825, Thank you for posting a review of our hotel. I am happy to hear you found our hotel conveniently located to almost everything in Springfield. I am sorry you had problems with the shower faucet. I have not heard of this being an issue for anyone else so I thank you for bringing it to our attention. Thank you... More

Washington, MO, United States
1 review
“GREAT weekend stay”
5 of 5 stars Reviewed 2 June 2013

Everything we wanted to see or do was close by - entire staff was outstanding and the bar on the 30th floor is the perfect way to end the evening - super Bartender!! Breakfast Buffet in the AM is worth waking up for - for sure!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review collected in partnership with Hilton Hotels & Resorts

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MFear, Manager at Hilton Springfield, responded to this review
10 June 2013

Victor H, Thank you for staying with us. I am delighted to hear you had the opportunity to visit the Pinnacle Club on the 30th floor. The view is outstanding and enjoy sharing it with our guests. Thank you for posting a review. We look forward to having you with us again soon. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“early checkout disappointment”
4 of 5 stars Reviewed 28 May 2013

We have stayed at this hotel in the past - when coming into town for motorcycle racing. This year the race was rained out and we decided to check out a day early. We didn't know the race was going to be rained out the night before, so in the morning, we went to the desk... They said that because... More

Was this review helpful? Yes
MFear, Manager at Hilton Springfield, responded to this review
10 June 2013

Quilt4us, Thank you for staying with us and posting your reveiw. I am happy to hear you enjoyed your stay. We were just as disappointed as you it rained most of the weekend. Thank you for staying with us when you are in town for the motorcycle races. We hope to see you again in September. More

crete, United States
1 review
“I did not eenjoy my stay”
3 of 5 stars Reviewed 27 May 2013

poor room service. I regret ordering food that late in the evening. I believe that the kitchen staff threw together leftover fish and chips that were extremely greasy and unedible. I have eaten at the hilton before and have never experienced the terrible food that I got the night of July 23, 2013. I also did not like the attitude... More

Review collected in partnership with Hilton Hotels & Resorts

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MFear, Manager at Hilton Springfield, responded to this review
28 May 2013

Emily K, I am so sorry you did not enjoy your stay. I will share your comments with our Front Desk Manager and Director of Food and Beverage. It is our goal to always exceed our guests expectations in either area. I hope you will try us again soon so that we can provide the service you come to expect... More

 
 
Hilton Springfield
Hilton Springfield
3.5 of 5 stars 265 reviews
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Additional Information about Hilton Springfield

Also Known As:
Hilton Springfield Hotel Springfield
Hilton Springfield Hotel
Hilton Hotel Springfield
Springfield Hilton Hotel
Springfield Hilton
Address: 700 East Adams, Springfield, IL 62701-1601
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Springfield
Price Range: ££
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hilton Springfield
700 East Adams
Springfield, IL 62701-1601
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