We booked a package deal with the Comfort Inn and it was a really great family value. We received 2 nights, 2 free passes to golds gym, 4 free tickets to see the new Lincoln Museum and Presidential Library, a coupon for a free large pizza and a 2 liter of soda from Godfathers Pizza, and $30.00 in movie money... more

We have stayed in this hotel several times before when visiting our daughter in Springfield. This was the first time we had stayed there after it reopened from the tornado damage. One of the first things I noticed was that there were no bedside lamps. This is not only an irritation as I like to read in bed, but also... more

It was like pulling teeth to get the guest agent to explain the amenities to me. Therefore, I had to keep calling the front desk to ask about local/long distance calls, the cost for wireless internet, password to access the service etc. I guess she assumed that I had time to read the guest services manual, which is what I... more

The door wasn't even locked when we first went into our room. Then when we got in, the toilet was running and wouldn't even flush. They had to send someone to fix it. There was hair in the tub that didn't belong to us. The pool has NO STEPS (only 2 ladders for getting in and out) for anyone who... more

I travel to Springfield twice a year and have stayed at this Comfort Inn several times before. This July, however, was my last. We first notice a couple of small bugs in my daughter's bed. Later that night, while in the bathroom, a large roach-like bug fell out of the ceiling fan/light and landed on my shoulder. This was second... more

We have stayed at the Comfort Inn in Springfield a handful of times in the last year while in town for family reasons. I am currently shopping around for a new hotel in the area because I am just not happy with the Comfort Inn. The staff is very nice, but the hotel has a dirty feel to it. My... more