The desk staff couldn't be nicer and more accommodating. It is too bad the management doesn't schedule more desk help at busy times. They will lose the incredible desk staff they have now. The advertised DELUXE Continental breakfast was doughnuts, coffee and juice? Some house keeping issues: The paper patch in the bathroom is falling off and hangs about 18... more

As an executive housekeeper I can tell you, you need a new one here! Or you need to pay the one you have more. Something has to change because the cleanliness is a big issue in the rooms. Mold, stained carpets, dusty, ac is nasty, beds were good though. Word to the manager, don't let the housekeeping issues slide, its... more

I stayed at the motel on April 15 and April 27. It is showing its age with some peeling paint and old stains on a chair and the carpet, but the room and bathroom were very clean, the bed very comfortable, and the amenities quite satisfactory. The WiFi connection wasn't instant-on, but it worked once I was connected. The staff... more

Not bad for the price, but hotel is in need of some renovations -- had to go through a few of rooms to get one where everything such as television remote & shower worked. Staff is very friendly and the price is right. more

I recently stayed in this hotel on December 20th after a 9 hour drive from New York. I found the hotel staff very accomidating and also very friendly. It was late and I was exhausted from my drive and just wanted a fast and easy check in so I could get ready for the next day. I was pleasantly surprised... more

Stayed on the third floor - no ice machine and guest laundry gave the corridor a strange smell. Room was decent enough for the price. Its a little way out of Richmond. Pool is overlooked by lorry park. Probably could do with a little updating but was pretty full when we were there so must be doing something right. more

Having stayed at this hotel for two nights, I was extremely unhappy. The lobby of the hotel was okay. The elevator was old, slow, and dirty, but liveable. What disgusted me was that the first night, my friend found 5 cockroaches (yes five!) crawling around. Secondly, upon walking into my non-smoking room, the room of course, wreaked of smoke (we... more

When i walked into my hotel room at first i thought it would be extremely nice but i guess it wasn't. The hotel room was disgusting because when i walked out of the bathroom and went to the sink there was no soap to wash my hands with. When i went in the bathroom again i looked at the shower... more

For the incredibly low price, it was ok. The room was moderately clean but getting a little sad around the edges. The continental breakfast was nice, again, given the price for the night. The only real issue I can report is the ventilation. The room was incredibly stuffy but when we turned on the AC/air, there was so much dust... more