From the moment we stepped up to the reception desk to the moment we left 4 days later, we were treated wonderfully. EVERY person employed by the hotel that we came upon, spoke to us, whether to say "good morning", or "have a nice day", etc. The front desk was efficient, professional, and friendly. It was nice having a 2... more

I made my reservation for this hotel for my return home from Florida for April 26 since the reviews seemed to be so favorable. I really don’t know what happened! My husband, 5 year old son and I stayed in a room with a king bed and pull out couch. First off, the rooms are being renovated. The shape of... more

Visiting University of Richmond with our daughter - only a short drive to campus. Right off the highway, near a host of restaurants, etc. $189 + 25tax =$214 on hotel website w/ AAA. Great, friendly staff. Quick delivery of extra pillows, towels. Newly & tastefully refurbished rooms (almost "too" new - still has that fresh carpet smell). Comfortable bed, great... more

My husband accompanied me while I attended a weekend business meeting. The hotel check-in was quick and accurate, lobby and facilities are beautiful, room very comfortable (although the bathroom's a bit small, but it's not a major problem because there are sinks in the bedroom and in the living room suite as well). The breakfast buffet that came in the... more

We stayed 3 nights here for president's weekend with 2 kids for sightseeing and to check out University of Richmond.The hotel is under going renovations but it was not intrusive. we saw workmen in the the elevators, (they always let us go first) but we never heard a noise. Our room smelled a little musty and seemed smallish and clearly... more

Stayed at this hotel whilst travelling on business and it was a pleasure to check in. The staff are very friendly and make you feel very welcome. The rooms have a bedroom( with a lovely comfy bed), small lounge and bathroom. There was a desk and internet facilities in the room too. Apparantly there was a gym and pool but... more

In short, I agree with the other reviewers' positive experiences. A high quality property with a new feel and very helpful friendly staff that is well located in West Richmond. I would happily stay here again. more

In short, upon entering the lobby, there is a superb array of green tropical plants in the atrium. The hotel is upscale and rooms are all newly remodeled. The Indoor pool area has a jacuzzi, sauna and excellent fitness center. Breakfast is superb. Worth the drive from I95. Employees are courteous and professional. If you get the weekend special, the... more

This hotel has been renovated fairly recently. Our suite had upscale furniture and was spotlessly clean. All the employees were very friendly, and the service at breakfast and at the manager's reception was great. Very reasonably priced, too. Definitely would stay here again. more