With a ground floor that looks like a rain forest complete with pond and wishing well, we crossed a bridge forgetting we were in a hotel and our vacation experience just beginning. Even though I have been to this particular hotel many, many times with my first wife, children and grandchildren, I wanted to share the experience with my new... More

So many of the employees went above and beyond to make our week wonderful. Mara, Yana, Shary, and GoGo should all be considered assets to the hotel for their wonderful customer service. With three small children, traveling can be difficult, but these guys made everything easy. We will be coming back!!!

We went to King's Dominion for a family trip and stayed at the Embassy Suites. It was an easy drive from the hotel to the park. The staff at the hotel was great. The service was great and the room was great.

The staff was extremely helpful, professional, courteous and attentive to details for our event. That is the reason that we keep coming back. We have scheduled three upcoming events for our Sorority with this hotel because of the staff, service and location. My hotel room was very clean and I did not want to get out the bed because I... More

This motel needs updating. Employees need training in customer service. We, along with other friends (a total of 5 rooms in our party) checked in right around 3 pm. The carpet needs to be replaced throughout the whole complex, dirty and very worn. One of our friends was assigned a smoking room. They did NOT request this and when they... More

The hotel is in a easy location to find with restaurants in walking distance. The lobby is very nice with several spots to sit and relax. I had a suite with a king sized bed. The living room was a nice size with a large flat screen TV. The bedroom was very large but I was surprised to see a... More

This hotel was wonderful. I was in awe at how beautiful it was. Very Neat and Clean, great breakfast and Managers Reception with Free drinks in the evening. We will definetely be staying here again in the near future.

Two kids through University of Richmond - eight years staying here and never a problem. The staff is wonderful, warm and friendly. You can not beat the breakfast as your child will not be seeing you early in the morning anyway. D-Hall for lunch or dinner, Embassy Suite Richmond for a good nights sleep at a reasonable price. Can not... More

Stayed in the Jefferson Suite and it was fabulous. I was definitely amazed at the hotel clerk who remembered us by name throughout our stay. That personal touch made our stay very special. The two-suite room with in-room whirlpool was just amazing and all the personal touches the hotel provided was just fabulous: roses, champagne, chocolate covered strawberries, cookies and... More