My stay was terrible there was no air conditioning in the Hotel the temperature outside was 101 degrees. I requested a no smoking room and was put in a smoking room. When I asked for the name of the General manager of the hotel they refused to give it to me or any way of contacting him. The desk clerks... more

I stayed at this hotel after I needed a quick room for one night last week. I read the reviews on trip advisor after I booked about animals and things in the hotel. I was a little frightened because I am extremly allergic to cat fur. I can assure you that this hotel was immaculatly kept and never once did... more

This hotel is my choice when I'm in Richmond and thats at least once a month for business. The beds are the most comfortable I have EVER slept on in any hotel at any price point. The staff are EXTREMELY friendly and helpful. The facilities are ALWAYS clean and in great working order. The restaurant food is above average...especially for... more

Our company recently held a meeting at the Sheraton and the hotel could not have done a better job!! Their meeting planner went over and above what we expected, and made this meeting one of the best our company has ever had. The food was fabulous, the price was fair, the service was exceptional, and we will use the hotel... more

I stayed at this hotel during the Virginia State Fair in which my dog was preforming. It is about a 15 min. drive from the hotel to the fair grounds. I booked my room online through expedia for $95 and check in was quick and simple. The room was large and clean and had great plush bedding. The location was... more

I was surprise to learn that pets were allowed in the Hotel. Never experienced that before. Sheraton is considered an upscale hotel but I felt like I was in a trailer park. The rooms were cool but the lobby and hallways were not. Usually in America the whole buildindg has air. Cleaning crew knocked on the door at 9:00 A.M... more

Last year I read this site after booking an event at this hotel. I own a TIMESHARE which is part of the Sheraton Corp and wanted to make full use of my benefits( points). After many phone calls to the Catering office, I started to feel very uneasy about my decision. Well, 6 months later I should have taken the... more

This was an OK Sheraton. Not what I expected from a Sheraton. Most of the people were nice and pleasant. My biggest problem was the maid knocking on the door at 830 on Sunday morning. I complained at the desk and they just apologized. Also the alarm clock was impossible to figure out. I stay at a lot of hotels... more

I recently stayed at the Sheraton Park South, and the experience was wonderful. The room and the bathroom were spotless, the bed linens of a good quality, and the bed itself quite comfy. The staff could not have been more pleasant and helpful as I checked in with my two canine companions. The property has a lovely parklike area for... more