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All 86 Richmond hotels

Holiday Inn Richmond South-Bells Road

3.0 of 5
4303 Commerce Road, Richmond, VA 23234
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Holiday Inn Richmond South-Bells Road
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Ranked #21 of 86 hotels in Richmond
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103 reviews from our community

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Old Bridge, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 June 2013 via mobile

My husband and I decided to stop and get a room last minute to sleep for the night as we continued our trip with our 7 month old baby. The hotel was great considering having a room available last minute and being extremely close to I-95. I also liked that the hotel was close to places that were open late... More

Was this review helpful? Yes 1
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
11 June 2013

Thank you for staying with us and leaving a review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We apologize for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. Your comments will be looked into. We look... More

MOBILE
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 May 2013

I stayed at this property on Thurs,May 23rd 2013 in room 119. I had no issues with anybody or anything. Right off I-95, about 10 min south of downtown Richmond. The area seems a bit industrial. There is a Subway and McD's within walking distance, and the hotel has a very good restaurant/sports bar. My room was up to date,... More

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hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
6 June 2013

Thank you for taking the time to post your comments. We are happy you enjoyed your stay with us. We look forward to seeing you again, soon. Warmest Regards, Management Team . More

Orchard Park NY
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 May 2013

It was my second stay there and the staff and hotel once again impressed me. This hotel is clean with a friendly staff and ample parking. It is conveniently located right off the I-95 exit five miles from downtown Richmond. It is also about 20 minutes from the airport. Contrary to other reviews, it is not "on the wrong side... More

Was this review helpful? Yes 1
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
16 May 2013

Dear valued guest, Thank you so much for such a wonderful review. We will be sure to pass it along to our staff. We look forward to taking care of your accommodations, the next time you are in our area! Warmest Regards, Management Team More

Lancaster, Pennsylvania
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 10 May 2013

I booked this facility on Hotwire at a very competitive rate. As expected, there were quite a few contractor vehicles in the parking lot when I arrived after a long day on the road. I have to say that everything was perfectly okay. There were numerous little things that I would expect to have issues with at this level of... More

Was this review helpful? Yes 1
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
16 May 2013

Dear valued guest, We are so pleased you were happy with your stay with us. Should you be in our area again, please keep us in mind. If there is anything you need during your stay, please feel free to contact our front desk staff. They will be more than happy to help you. Warmest Regards, Management Team More

Rock Hill, South Carolina, United States
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 April 2013

Very nice and convenient hotel close to I-95. Staff is very nice and helpful. Rooms are clean and very nicely decorated. The grill downstairs actually has good food and atmosphere. Recommended for anyone traveling through Richmond.

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
17 April 2013

Dear valued guest, We appreciate you taking the time to post such a positive review! We will be sure to pass it on to our staff. Please keep us in mind the next time you are in our area. Warmest Regards, Management Team More

Stoney Creek, ON Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 30 March 2013

Did not feel comfortable with the location seemed kind of on the wrong side of town if you know what I mean. Rooms were ok but just did not get as sense of comfort in the area. Not much around for food or shopping ... would not stay there again.

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
12 April 2013

Dear valued guest, We understand your concerns. However, safety is really not an issue with our property. All entries are locked, execpt for the front desk. Your guest key card is required to get in the other doors. There are procedures for our front desk staff on how to handle various situations, that may come up. We have a restaurant... More

Maple Shade, New Jersey
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 30 March 2013

This is our second time there. We did not have a good experience a few years ago but it was clean and easy to get to off of 95 - and it was snowing. The first time the front desk was actually rather rude; this time they were polite. The first time we were given drink coupons - which they... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
12 April 2013

Dear valued guest, Thank you for taking the time to post your comments. We are glad your experience with our wonderful front desk associates was good. Please accept our sincere apologies for your poor experience with our restaurant. Please feel free to contact us to give us further details. Our goal is to have all of our guests have the... More

Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 March 2013 via mobile

I've stayed at this hotel four times. I loved each experience. The only problem was their broken first floor elevator. Otherwise pretty awesome stay. The hotel staff was friendly. Room service was pricey though! The restuarant attached was a plus!

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
28 March 2013

Good afternoon MiraRoss35, We are very appreciative of you taking the time to post your kind words. Please accept our apology for the elevator problem. It has been taken care of. Thank you for your repeated business; and please continue to keep us in mind for your future trips! Warmest regards, Management Team More

Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 March 2013

Three day stay with a soccer team, hotel was very accommodating. Rooms were very clean and spacious. Had to bring work with me and desk area worked out well. Onsite restaurant and sports bar for players and parents so not having to leave the property for meals and a fun place to hang out at night was a bonus.

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
21 March 2013

Good afternoon J M, Our entire team appreciate you taking the time to share your comments. We are very pleased that you had such a great time and experience. Please keep us in mind for your next soccer event, and of course, for any leisure trips you plan in the area! Warmest regards, Management team More

1 review
5 of 5 stars Reviewed 11 March 2013 via mobile

The customer service that I received from Bella was awesome. Bella answered my questions and was extremely patient with me during a very stressful moment. She was very understanding, professional and took the time to ensure that I was satisfied with the answer that she gaven. She didn't try to rush me off of the phone, she was polite, and... More

Was this review helpful? Yes
hibells, Manager at Holiday Inn Richmond South-Bells Road, responded to this review
21 March 2013

Good afternoon "meekameeks", Thank you for taking the time to share your opinion of our wonderful front desk supervisor, Bella. She always strives to make all of our guests enjoy their stay with us. I have forwarded your message onto her. Warmest regards, Management Team More

 
 
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Additional Information about Holiday Inn Richmond South-Bells Road

Also Known As:
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South-Bells Road Hotel
Address: 4303 Commerce Road, Richmond, VA 23234
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotels in Richmond
#22 Family Hotels in Richmond
#25 Business Hotels in Richmond
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 
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