My company had a training meeting here in the Spring of 2008, and we were uniformly underwhelmed at that time with the cleanliness and overall decor. The hotel is under new management now so we gave them another chance for another training session meeting earlier this month. As the meeting organizer, I was impressed with the improvement in hotel appearance... more

We had to stay in this hotel due to a flight cancelation. Ok, well the hotel is undergoing renovations, but being in the consulting engineering business I know that it is possible to undergo renovations and still maintain service. For instance, while the linens and towels were of excellent quality and there are outlets with every light fixture, ...there was... more

The hotel is being remodeled. There was wet paint in the hall and furniture in the hall when we the bridal party came through. The front desk has no knowledge of the Richmond area and could not even find the number of a cab company for one of my guest. I was promised points for every dollar I spent on... more

This hotel was disgusting, fortunately we had only checked in for one night, however within one hour of checking in, we toyed with the idea of checking out. The hotel is old and dilapidated. The room we stayed in had peeling wallpaper and wasn’t very clean. Probably the worst aspect of the room is that we received numerous bed bug... more