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Omni Richmond

100 S 12th St Richmond, VA 23219
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Inviting High-rise Hotel located next to financial district & adjacent to historic Shockoe Slip & restaurants.
Business Centre No Fitness Centre Free High-Speed Internet No Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: £140 $243 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 4 of 5 stars Based on 81 traveller reviews
  • What to Expect:
    • 4 based on 63 reviews Rooms
    • 4 based on 62 reviews Service
    • 3.5 based on 61 reviews Value
    • 4 based on 63 reviews Cleanliness
    • 4 based on 9 reviews Pool

Reviews of Omni Richmond

( 1-10 of 82 )
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4 of 5 stars
London,England
5 Oct 2008

Stayed with my parents at the Omni for 3 nights after a stay in Washington. Staff were great...very friendly and helpful. Valets brought the car round quickly every day. Good to be able to just walk out to dinner in Shockoe slip every night. Enjoyed the Tobacco company restaurant. Room was clean,beds comfy. 4 choices for breakfast in the hotel/atrium... more

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4 of 5 stars
Canterbury, New Zealand
2 Oct 2008

Excellent location for restaurants. Some colleagues stayed at other Richmond hotels and regretted their decision. Staff very good and so too was the room. A bit pricey but the range of restaurants nearby was great. more

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3 of 5 stars
Massachusetts
27 Sep 2008

I spent 4 days at the Omni Richmond on business. I've stayed at several Omni Hotels in other US cities, and this location is a step below the norm that I've grown expect as a member of their Select Guest program. I've stayed in Omni's 8 times over the past year, so I expect to be treated as a "select... more

5 Sep 2008

Overall my stay was fine. I guess I was just expecting much more than I received. Location - The location was great and the atmosphere of the lobby was exceptional! Valet service was the best I have experienced in some time! Room - The room left something to be desired. With all the pomp and circumstance of the lobby I... more

Management response from
OmniMgr, Manager

The Management of the Omni Richmond would like to thank you for taking time to leave feedback on your stay at our property. We are glad to hear that the majority of your stay went very well but welcome any additional thoughts you might have on what you would like to see in our rooms. We are always in search...

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4 of 5 stars
CINCINNATI, OH
19 Aug 2008

Took a weekend off to visit my son in RIchmond. Hotel was the best value of all good hotels in Richmond for the weekend. Hotel is very nice, staff is friendly and helpful. Convient to all of Richmond. Nice hotel for the value. TVs are dated as the Olympics were on but didn t go to Richmond to watch TV.... more

Management response from
OmniMgr, Manager

Thank you for choosing the stay at the Omni Richmond and for taking the time to review our hotel. We are happy to hear that you were able to take advantage of our central location and that you were well attended to by our associates. We hope that you will choose to stay with us again on your next trip...

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4 of 5 stars
Washington DC
17 Aug 2008

Great stay in the Omni, clean, great staff, had cookies and milk waiting in our rooms for the children. Nice indoor pool and new Starbucks in the lobby. Comfortable beds and overall nice room. more

Management response from
OmniMgr, Manager

We appreciate you choosing to have your family stay at the Omni Richmond and are happy to hear that you had an enjoyable stay. We hope to have you return on your next trip to Richmond.

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5 of 5 stars
Fairfax, Virginia
31 Jul 2008
1/1 found this review helpful

My family has stayed at the Omni on many occasions and we have never been disappointed. From the moment you arrive you are treated like a star. A valet is prompt it taking your car to the parking garage, followed by the bell-hop to take your luggage to your room. The front lobby, a wonderful marble floor with warm wooden... more

Management response from
OmniMgr, Manager

The Management of the Omni Richmond appreciates your continued patronage of our property and thanks you for taking the time to leave such a glowing review. We are always delighted to hear of our guests' wonderful stays and your review is no exception. We will look forward to welcoming you back on your next trip to Richmond.

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1 of 5 stars
Moscow
26 Jul 2008
1/1 found this review helpful

We stayed in Omni hotel with my husband for 1 night before transatlantic flight from Washington airport at the end our month vocation. I can say that staying in Omni was worst hotel experience of all US hotels i've ever been in. 1. Hotel really need renovation - bathtub, TV set, air-conditioning equipment (which is very loud) dated back to... more

Management response from
OmniMgr, Manager

Thank for your very candid feedback of the Omni Richmond Hotel. While quite shocking to hear, we value every piece of feedback whether positive or negative and use it as a tool to make improvements to our hotel. This is certainly not the norm for our property. Our AAA 4-diamond status does require us to meet all of the requirements...

7 Jul 2008
0/1 found this review helpful

I stayed at the Omni Richmond for one night on a business trip. I found a clipped toenail in my bed that was not my own. more

Management response from
OmniMgr, Manager

The Management of the Omni Richmond regrets to hear that your stay was not up to your standards or ours. We would like to assure future guests that cleanliness of our hotel is a top priority. We encourage anyone that ever experiencs an issue to contact us during their stay. This will allow us to not only pinpoint where the...

3 Jul 2008
1/1 found this review helpful

You couldn't ask for a better place to stay in Richmond. The room was perfect. The location is ideal for someone visiting Richmond. It's at the top of Shockoe Slip. There are numerous restaurants in Shockoe Slip and Shockoe Bottom. The business district which is a block uphill from the Omni pretty much shuts down after 6 and on weekends,... more

Management response from
OmniMgr, Manager

We are delighted to hear that we are your hotel of choice in Richmond. Thank you for taking the time to review our property and we will look forward to welcoming you back.

Reviews of Omni Richmond

( 1-10 of 82 )
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Address: 100 S 12th St, Richmond, VA 23219