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Linden Row Inn


Hotel class 3.0 of 5
100 E. Franklin St, Richmond, VA 23219
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Reviews you can trust

72% Recommend
3.5 of 5 stars 37 reviews
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By trip type
All (37)
[ Date ] [ Rating ]
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5 of 5 stars
New Mexico
12 Nov 2009 | Trip type: Friends getaway

I'm a genealogist who visits Richmond at least once a year to do research at the Library of Virginia. This hotel is within walking distance of most downtown attractions, including the library -- but you don't have to walk. The hotel has a free shuttle service; just tip the driver and you'll get great service. For a downtown hotel, the... more

Management response from
LindenRowInnMgmt, Manager

Thank you for your positive review of the Linden Row Inn. We are happy to hear that you enjoyed your stay with us. We pride ourselves on our central downtown location, historic rooms, and our suite of complimentary offerings. So, it is always a pleasure to hear from a guest who enjoyed these features. We look forward to hosting you...

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3 of 5 stars
North Carolina
30 Oct 2009 | Trip type: Couples

The value was good, location excellent. Rooms are very large, but sparsely furnished. We were in the main building. Room had a king bed, two bedside tables, armoire with 19 inch tube tv (too small for viewing across the large room), desk with chair, and another upholstered chair. Some reconfiguration of the furniture layout may have allowed a small seating... more

Management response from
LindenRowInnMgmt, Manager

Thank you for your review of the Linden Row Inn. Constructive feedback such as yours allows us to continually improve our offerings for future guests. As a historic hotel, the layout and decor of each of our rooms can be slightly different. For example, many of our Main House rooms have small seating areas such as the one you describe....

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3 of 5 stars
St. Louis
22 Oct 2009 | Trip type: Business, Solo travel

The reviews for this hotel are definitely mixed so I was wary. I had a good experience however and would stay again. I saved half of what I would have had to pay to be downtown. I was 1/2 mile from where I needed to do business but I used the hotel's shuttle service and had no problem. In fact,... more

Management response from
LindenRowInnMgmt, Manager

Thank you for taking the time to write a review about the Linden Row Inn. We are happy to hear that you enjoyed your stay with us, and that you were able to take advantage of our convenient downtown location and complimentary shuttle and luggage storage services. We take pride in the history of Richmond and our hotel and work...

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2 of 5 stars
Tidewater Virginia
20 Oct 2009 | Trip type: Couples

The room we had was quite, large, clean and very comfortable. Unfortunately, we were met at the front desk by a fairly unkept gentleman who acted like he was doing us a favor. This attitude was again present when we came back after dinner, around 10pm looking for a hot cup of tea. He pointed us to the breakfast room... more

Management response from
LindenRowInnMgmt, Manager

Thank you for taking the time to share your constructive feedback on the Linden Row Inn. On behalf of the management of the Linden Row Inn, we would like to express our sincere apologies for the customer service experience during your recent stay with us. Our highest priority is to create a warm and welcoming environment for our guests and...

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2 of 5 stars
Richmond
5 Oct 2009 | Trip type: Couples

We have been traveling to different locations for quick get-a-ways for the past 10 years. Out of the past 10 years, we stayed in Downtown Richmond four times, which is less than 10 miles from our home. Our stay at The Jefferson and The Berkley out rank The Linden Row Inn by far. Please make sure you get everything in... more

Management response from
LindenRowInnMgmt, Manager

Thank you for taking the time to write a review about your recent stay at the Linden Row Inn. We are sorry to hear about your experience with us and have taken necessary action to ensure that our guests continue to receive the superior customer service that they have come to expect of the Linden Row Inn. We apologize for...

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4 of 5 stars
suburban Washington DC
27 Sep 2009 | Trip type: Couples

We just returned from a long weekend trip to Richmond where we stayed at the Linden Row Inn. We loved the location and walked to the Capitol and to several museums and restaurants. We were in a ground floor room with access to a courtyard. Our room was comfortable but had a musty smell which did not dissipate. Friends staying... more

Management response from
LindenRowInnMgmt, Manager

Thank you for taking the time to write a review about your recent stay at the Linden Row Inn. We truly appreciate your kind feedback, including your compliments on our breakfast attendant. Please accept our sincere apologies for the musty smell in your room. Our housekeeping and maintenance staff work hard to address such isolated issues on an ongoing basis,...

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3 of 5 stars
Bermuda
22 Sep 2009 | Trip type: Family

We stayed three nights at conclusion of a visit touring state. The neighbourhood looked and is a little shabby but Linden Row is clearly well maintained. We were checked in promptly indeed we arrived at noon and were able to get to our room and drop bags. The common areas / lounge very welcoming. Room in Garden Court - large... more

Management response from
LindenRowInnMgmt, Manager

Thank you for taking the time to share your recent experience at the Linden Row Inn. We appreciate your positive feedback on the check-in process, our neighborhood, our guest rooms, and our garden areas. We strive to provide our guests with great customer service, and will definitely share your constructive feedback on the friendliness of our Front Desk staff with...

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5 of 5 stars
Washington, DC
9 Sep 2009 | Trip type: Couples

We had a GREAT time, just looking for an excuse for a weekend getaway from DC. We did the First Friday art tour, and then kept on asking staff for suggestions on where to eat or what to see, and zzzipp, the weekend was over. Richmond was so much more than we expected, and this great little Inn was an... more

Management response from
LindenRowInnMgmt, Manager

Thank you for your review of the Linden Row Inn. We are happy to hear that you enjoyed your stay with us and we look forward to hosting you during your next visit to Richmond!

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3 of 5 stars
Peterborough, England
30 Aug 2009 | Trip type: Family
1
person found this review helpful

You know how it is when you're tired and you've had a long journey and you arrive somewhere to be greeted by a smartass whose joke just falls flat? Not the best start. We had looked forward to staying at the Linden Row and had read all about it and its history and we set aside modern chains to stay... more

Management response from
LindenRowInnMgmt, Manager

Thank you for taking the time to share your recent experience at the Linden Row Inn. We are sorry to hear that you were not pleased with one of our Front Desk employees. We strive to provide our guests with the best in Southern hospitality, and so feedback such as yours is quite helpful as we continue to seek out...

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5 of 5 stars
Richmond, Va
20 Jul 2009 | Trip type: Couples
1
person found this review helpful

Hotel staff was friendly and helpful- the front desk made a dinner suggestion and placed reservations for us. Hotel is located in a great location and is within walking distance to tons of great cafes, bistros, bars and historic attractions. The rooms are beautiful and the marble bathroom was super clean. We loved the antique furniture and would recommend this... more

Management response from
LindenRowInnMgmt, Manager

It is always a pleasure to hear from guests who had a wonderful stay at the Linden Row Inn. As you note, the Linden Row Inn is a great destination for Richmond residents looking to spend a night (or two) in the city. We frequently offer special packages and rates for those looking for an in-town getaway. We encourage you...

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Linden Row Inn Also Known As

  • Linden Row Hotel
  • Linden Row Richmond
Address: 100 E. Franklin St, Richmond, VA 23219
Richmond hotels Linden Row Inn
3.5/5.0
37