Arrived at hotel at 3am room lock was broken and air was broke! Did't offer to move my family until next day. When move the bed spread had blood on it. Talk with GM she all but stated that it was us that put blood on the spread! Wouldn't give money back GM stated that we could leave hotel! Was... more

The location is very convienent if you are visiting a VCU student, such as my wife and I were. However, this motel is really run down, poorly maintained, and should not have the Comfort Inn name. I would concur with many of the previous reviews citing the shortcomings of this motel and won't stay here again. Next time we come... more

-very old and run down hotel - there are hookers - the hallways have strong cigarette smoke odor -the elevators smell like waste -the water was not running in the sink -try not to walk with bare feet in your rooms if you book here. more

We stayed two nights were and were disappointed. The facilities are run down and smell bad. The 6th floor had a number of leaks down the hallway with nasty trash cans collecting the drips. The room itself had bulging ceiling tiles and the bathroom was not clean. The carpet was dirty. This hotel is located on the edge of an... more

Unfortunately, this hotel is in need of renovation., It was raining when we were there and we were given a room on the top floor. In the middle of the night we were woken up by tiles falling in the hallway. In the morning when walking to the elevator I noticed that 3 tiles had fallen to the ground and... more

Richmond can be a charming town but stay away from this place. Unlike its name suggests, it is located on the rough side of town far away from all the attractions of downtown. Physical facilities are rundown and the halls and rooms are incredibly dirty. The staff that I dealt with were not helpful in dealing with problems (and there... more

Bed Bugs, Bed Bugs, I took one downstairs to the night manager. All he said that he was very sorry and I had to wait until the day manager came in the next morning. nothing was done no one came to check my bed nothing, nothing,! This is the worst hotel that I have even stayed in. When I returned... more

I stayed here in early November when I was in town for a conference. The hotel is still being renovated so the front exterior is covered with construction plastic. The rooms are clean but the hallways are not. People leave things in the hallways. I think the hotel is letting some of the construction workers live there. Plus, the hotel... more

I stayed in the Comfort Inn Conference Midtown Hotel in Richmond VA on July 29 - August 1. After spending the first evening there I woke up with what first appeared to be an insect bit. Following the next morning the bit got bigger and began to spread over the course of 3-4 days. I stilled dismissed it as some... more