nice folks and lobby/bar area, but room had lots of carpet staining, chair stains, HUGE room, but bathrooms was so tiny you couldnt shut the door and stand at sink or toilet...little frig and microwave just sit stacked at the side like a dorm (no cabinet), no hangers in closet, furnitre finish in bath and room needs re-done (looked very... more

Stayed here when it was a Radisson, and it needed a change. Booked here earlier this year after the change to a Doubletree and had some issues. I expressed my concerns to Mgmt. and they offered me a good rate when I returned. Most recent visit a total change-over! Great front desk, roomy, clean, comfortable room (the corner kings are... more

Richmond was added to my sales territory just this year and I have been traveling there regularly since then. I stayed at a few different hotels before I found the Doubletree. Now I won't stay anywhere else. It is in a wonderful safe and charming location. The lobby is a nice intimate size and not overpowering (feeling like a train... more

We were in Richmond for a wedding and decided to stay at the hotel. The room is typical of any DoubleTree I have stayed. At check-in, the staff Andrea could have done better by paying attention to what she was doing; we were sent to the wrong room that was still occupied. It took a call to front desk for... more

noisy air conditioning and it was dripping on the carpet so the room was humid and smelled. towels and pillow were not in great conditions. location wise, according to the local, it is in uptown , not downtown and the neighbourhood is a bit questionable. the night i was staying, there was a huge thunderstorm and because of the fire... more

I stayed at the DoubleTree Hotel in Downtown Richmond, VA. The front desk staff was helpful and friendly. My room was large and comfortable. Usually I stay at other hotels when I come to Richmond, VA. But I plan to come back to the DoubleTree next year. more

The room was quite nice, and so was the bathroom, albeit very small (ok for one, but anything else will be crowded). I was on the 16th floor, and the windows could not be opened one bit, which made the room smell quite stale. The air con was very noise, so it was impossible to leave it on over night,... more

Unfortunately, the last 45 minutes of our stay overwhelmed our experience. An EXTREMELY loud vibration (the physical plant man was ASTOUNDED) which was shaking the walls of our room and bathroom woke us up and DROVE us OUT of our room. (I made a recording of the sound with my phone, but it does NOT do justice to it. It... more

Recently stayed here on a $59/night + tax, no-refund, use-it-or-lose-it advance purchase rate. You can tell it's an older hotel thats been nicely remodeled. I had a corner king room with small fridge and micro. As others have said, the bathrooms are a joke. It's clear that they are from a time when they were an afterthought rather than a... more