We paid $89 to stay here and were generally pleased with the experience. When one pays less than $100, expectations should be kept in check. The room was fine, but certainly nothing special. Staff members were friendly. Breakfast was poor but the hotel bar was good. We used the free shuttle service and were also pleased. I stayed at this... more

The elevators were small and scary, we actually got stuck for a minute in one of the elevators. Room was big. The only complaint was that that the bathroom was super small. The door could barely open all the way w/o hitting the toilet. When I went to see if my points showed on my Hilton points account, they never... more

The hotel is supposed to be renovated. I would not let my daughter walk in our room without shoes. It is that dirty. The bathroom is so small that you have to get into and squeeze around the door to close it. There is no "guest service". I phoned and asked if the shuttle was there and was told to... more

I redeemed my Hilton Honors Points to stay at this hotel for a special event. My guest and I were incredibly disappointed. The hotel was “recently renovated” so I thought we would be welcomed with clean rooms and superior service. Coincidently, the Doubletree Richmond was also one of the hotels I used to accommodate guest for my December 2007 wedding.... more

My fiance and I arrived at the hotel and had no problems checking in but from there it only went down hill. The room was ok but the bathroom sink faucet was missing a screen and when you turned it on the water went everywhere. The a/c unit was extremely loud so we had to turn it off. The pillows,... more

Absolutely the worst service I've ever experienced. Calls to housekeeping for more towels went to voicemail...and we never got the towels. Two parties in our group arrived to unmade rooms (pizza boxes all over the rooms, etc.). The carpets and elevator doors were filthy. We had a party of ten taken by the hotel shuttle van into Carytown and were... more

Good free bottles of Neutrogena shampoo and facial cleaner. Excellent free cookies and updated room with feather pillows and newer furnishings. 27" clunky old tv, but overall the room was quiet and clean. Paid $64 after tax on Priceline with a $50 bid on a 3 star. Free street parking plentiful on our Saturday night stay (but maybe not the... more

The Doubletree in Downtown Richmond, VA was perfect for me. While I read the reviews on tripadvisor.com, I found them very nitpick-y. Front desk staff was very nice, as they let me check in early and then moved me a few hours later to a room with my bed preference. Beds are very comfortable, A/C worked fine, furniture seems up-to-date.... more

This is the second time I've stayed at this hotel, and while overall the experience is fine, there are a bunch of little things which leave me feeling like it's not up to par. The hotel was recently renovated, but it still has the feel of an old building -- and there were some obvious things not included in the... more