As the name indicates, this located west of Richmond on Broad Street. Typically Crowne Plaza hotels are a good option and among the better properties in the Holiday Inn chain. This one was not quite as nice as others but was a decent option for one night. The hotel was probably a traditional Holiday Inn at some point as the... more

We stayed at Crowne Plaza on a overnight trip to Richmond. Our room was very nice and clean, it had a king size bed with very luxurious linens,a very comfortable mattress and plenty of soft feather pillows;there was also a complementary bag with eye mask, ear plugs and lavender spray on the bed. The bathroom was clean with plenty of... more

We stayed at the Crowne Plaza because we were attending a wedding and the reception was at the hotel. On Saturday morning before the wedding, the restaurant stopped serving breakfast around 10 am and the buffet breakfast ran out of food. When we returned to our room in the afternoon to get dressed for the wedding, the room had not... more

We stayed here only one night and I was very satisfied. The staff was polite and the hotel was nice and clean. The indoor pool was great and the fitness center was accessible twenty four hours. This is a great family hotel. I would highly recommend staying here. more

We booked this 3-star hotel in West Richmont (Glen Allen) for $54 for a Saturday night. We booked via Hotwire, instead of trying Priceline due to having a child with us, so we needed to be assured of two beds. After a very very very hot day at Kings Dominion, we drove the 20 or so miles to this easy-to-find... more

I thought this was a nice hotel for only $79. The down beds were comfortable, the staff friendly, and overall it was very clean. I wished there was a breakfast buffet, but it is easy to get to the Denny's across the street. I'd stay there again! more

I've stayed at the Crowne Plaza in Buckhead/Atlanta and it was wonderful. Not this one. The bathroom was worn out - dirty, with an exhaust fan so loud we actually tried to fix ourselves. I had the children wear their shoes at all times - just filthy. The hallways were also dirty and the chrome of the elevator was sticky... more

I booked my stay at the Crowne Plaza West, the last Tuesday in March through Priceline for $79. I was on a business trip and stayed for one night. The location is off Broad Street which is a main street through Richmond and is very close to I-64. The hotel is about 10 min's away from downtown (depending what route... more

We stayed 1 night @ this hotel for leisure.The staff was friendly,attentive,and professional and we had a slightly early check-in.The location was good for our needs.We did not use the pool,fitness,or restaurant so can't comment on that.There are several restaurants in either direction of the hotel and a Denny's across the street.There is not a separate charge for internet access... more