I had read previous feedback after I had booked this hotel and thought that people just like to complain, but believe me this hotel is the dirtiest hotel we have ever seen. I don't think they knew what detergent was!! The pool area was never mopped or hosed down - dirt everywhere. Plant pots were full of cigarette ends and... more

didnt rate the the hotel , it was awful , wouldnt send our dog there 4 a holiday, was booked in 4 2 wks , only stayed there 4 1 wk , and that was to long , beds wers uncomfortable, eggs were made of rubber , will not be going back there in a hurry, thks more

we have just returned from the faulty towers,i have never stayed in a more dirtier hotel in all my life.the food was vile and we went out to eat even though we were supposed to be half board, when we arrived i asked reception to get someone to clean our room as there were still rubbish left in from previous... more

My wife and i had the misfortune to stay at this hotel, no air conditioning in rooms, dirty floors, full of mosquitos, bed bugs, rooms were unbearable to sleep in due to the fact you had to have the door shut to stop the mosquitos coming in. The food was below average and most of it was inedible. We thought... more

we got there in the eveing on th28 are room wos filthy the floors were black the table and the hob were two pattio floor an door were the same round the pool add not bin cleaned. every day it add the same crap laying around an the staff at the bar an pool bar were extreamly ignorant and unpolite.... more

I was very worried about staying at this hotel after reading all the reviews not only on this site, but others. We arrived at the airport and were put in a taxi with another couple, who had also read the reports, we all joked about sharing a room! We arived at the hotel around 1 in the morning. The outside... more

This hotel is filthy, our room was diry on arrival and remained so for the whole of our stay, I bought cleaning materials and cleaned it as best i could myself. Bathroom was particularly nasty with loo that would not flush and then toilet cistern that leaked (apartment 13!). The whole hotel is shabby and dirty including public areas and... more

Unfortunately we were moved to this hotel after being informed that the hotel we had booked (Bella Vista) had been overbooked. My first disappoinment was that it was a 3 star hotel as we had booked a 4 star, however I did not know at this stage that in my opinion it would not even get 1 star. We were... more

booked through holidays direct and didnt tell my husband of all the terrible reviews i had read in trip advisor so just crossed my fingers and hoped for the best!! After being driven in our coach with holiday rep from airport we arrived fairly tired we also had our 3 children in tow aged 8,11 &14. the reception area is... more