Lifts of some floors , particularly on levels 1 and 2 do not work, or are giving an erratic service on 12-14 th March 2013. There was under staffing at the Reception Area and the Diving Deep Blue advertisement in the Lobby area was confusing and unclear. This is a personal view and made independently of anyone elses experiences of... More

Just back from Malta, and stayed at this hotel. We could nt find fault with it, had B&B and the breakfast was very good. We dont rate a greasy full English breakfast when we are on a European holiday each to his own,but there was plenty of food eggs, boiled, or scrambled, beans toast, yogurt,flakes, muesli,fresh fruit unlimited tea and... More

Just returned from a 4 night all inclusive stay the THE BUGIBBA HOTEL cost £57, Rooms dated but clean, patio door loose,maid service good.Food breakfast ok but they need to look at providing a Full english on occasions also to provide egg cups especially when boiled eggs are on the menu every other day(small details) Lunchtime no complaints,Evening meal ok... More

I have just finished retyping a second letter of complaint to Mercury Direct about a Christmas holiday my Inlaws endured at this hotel, they are both in thier seventies and paid for the so called superior room on the seventh floor, which i may add are exactly the sames as the other floors, basic,dirty,windows and patio doors do not fit... More

just back from another really good week at this place, value remains constantly good, our rooms were spotless and cleaned regularly, staff always smiling despite having to cope with some serial moaners, some of whom, just seem to be in constant compensation culture mode for the most insignificant thing, which i am sure the don't have at home anyway!! special... More

Rooms - very dated, worn, bath was rusty and dirty, plug hanging off the wall, patio doors dont close properly, air con doesnt work properly, telly is very small and old fashioned. Facilities - not much to do, not as advertised. When reception were told of the problems they weren't helpful at all, said fully booked but no way were... More

The hotel has good and bad points, I'll list them Good Points -- The hotel itself is in a good location, just remember to turn LEFT out of the hotel to get to the bars, not right, as that will give you a long old walk to find anything! The rooms are well equipped with storage space, and have a... More

we went to this hotel a bit nervous not knowing what to expect because of some reviews, we were surprised at what we got which were not at all like some reviews said. this hotel is comfortable and they do thier best to make you feel very welcome, they cleaners do thier best with ltd supplies as all hotels do... More

Went on a girly weekend away, now we are not mid 20's but more of the mature age! As I'm a frequent visitor to Malta was apprehensive about staying at this once beautiful holiday complex, however for £20.50 ea for 3 nights each it was a bargin not to be sniffed at. I am aware that it has been recently... More