Im not going to start off bashing this hotel when our family first got there for our family reunion we couldnt checkin until 3.5 hours later than checkin time b/c the rooms werent ready. After traveling all day on the road to get into town and want to relax in a room, i was very upset that the rooms werent... more

Check in time is supposed to be 3:00. We arrived at 2:30 room was not ready fine we waited unitl 3:00 only to find out our room was still not and didnt know when it would be ready ! The staff was very unhelpful provided us with handicap rooms finally to accomadate our situation... only in town for one nite... more

I stayed at this hotel with a our group and was quite disappointed when I arrived at 6:30 pm and our rooms weren't ready. I've stayed at this hotel before and didn't hesitate booking there again. However, this time it appears that they traded in quality service for a more quality appearance. They've done some renovations... the lobby area is... more

I stayed at this hotel during a National Cheerleading Convention in Feb. with two 17 yr. olds. This was a great choice. Normally in downtown ATL, I am a little nervous, but I felt more at easy here. This is a great location to walk to WCS, Phillips Arena, World of Coke and Aquarium. There are several choices for restaurants,... more

From the moment I walked in to the time we left....I (we) were treated like royalty. The front desk staff was exceptional. Valet attendents...great. The food was prepared and served by a wonderful staff. Our room was extremely clean and freshened up each day. I found the hotel to be clean and sparkling with comfortable surroundings. The complete staff (front... more

In an area of town that has high-rise hotels on nearly every corner, the Holiday Inn - Downtown does not stand out, but its location is perfect, it is well appointed, its staff friendly and helpful and it was, for us, a good value. The hotel is across the street or around the corner from Centennial Park, the Georgia Aquarium,... more

I was traveling on business when I stayed at this hotel. The location was somewhat close to where I needed to be, but it was over a steep hill and walking 4 bloks up the hill and 2 blocks down was very hard because of my recently broken leg. I arrived by a rental car from Charlotte. I was greeted... more

I did not share the experience of the negative reviews of this hotel. We found the staff at the Holiday Inn very helpful and friendly (I just happened to be in town for a hotel investment conference - so I was very focused on the hotel). The rooms were spacious for the type of hotel, clean and comfortable. There were... more

we were promised that we could check in at 10 am but we did not get to. we paid for 3 adjoining rooms but did not get them and our son and his wife had to stay on a different floor. we were not told that it was valet parking only at 20 dollars a night. we were told that... more