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InTown Suites Sandy Springs


335 Hammond Drive NE, (Formerly Suburban Lodge Sandy Springs), Atlanta, GA 30328
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Reviews you can trust

Rating summary
2.5 of 5 stars 2 reviews
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1 of 5 stars
everywhere
29 Jul 2009 | Trip type: Solo travel

If you have any standards, this place is not for you. I've stayed in Intown suites before when traveling and have been satisfied. They aren't 5 star, but usually they are clean and give you a place to rest your head. But I've been to two Intown Suites in the Atlanta area. First, I had reserved a room at the Kennesaw location. I went to two different rooms. That place was very run down and the rooms were very musky. Needless to say, I left searching for a better place. I looked up and found the Sandy Springs Intown Suite. Location is great. Nicely located in a quiet neighborhood. When you dfive up, the place looks nice. It ends there. The hallways smell bad. Smoking is allowed in all rooms and hallways. The only reason I chose to stay here was that the room I was able to get was fortunately aired out well. The rooms are not really nice, but they are fairly clean. But, everytime tyou leave the room, it reminds me why I will never stay here again. The smell is... more

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1 of 5 stars
Atlanta
3 Nov 2006 | Trip type: Couples
1
person found this review helpful

This place is the worst to stay. The manager is beyond incompetent, maintenance /housekeeping is awful. It is like talking to a wall when you go to the manager with issues. Her famous response is "There is nothing I can do about it" .
Do not think that you will get any relief w/corporate, they are unresponsive. If you require an extended stay, please stay with the major brands...or even Surburban Lodge. It seems as though they purposley hire incompetent individuals to manage this hotels. I stayed here for 6 weeks and I will NEVER stay at another Intown Suites.The hotel does not provide anything other than thin towles that with one wash disappear and cleaning once a week by a hotel staff that look as though they will steal your property. I am paying $70 more a week to recieve prompt and courteous customer service.
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InTown Suites Sandy Springs Address

335 Hammond Drive NE, (Formerly Suburban Lodge Sandy Springs), Atlanta, GA 30328