Embassy Suites Hotel Atlanta - Galleria 3.5* (GA) - Hotel Reviews

Also Known As:: Embassy Suites Hotel Atlanta; Embassy Suites Atlanta; Atlanta Embassy Suites; Embassy Suite Atlanta Galleria Hotel

Address: 2815 Akers Mill Rd, Atlanta, GA 30339

Phone Number:

Region: United States > Georgia > Atlanta > Cumberland

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#39 Family Hotels in Atlanta

#53 Business Hotels in Atlanta

Price Range: ££

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: At the Embassy Suites Atlanta Galleria, you'll wake up every morning to a delicious and complimentary cooked-to-order breakfast featuring our signature omelets. At night, be sure to stop by our evening Manager's Reception to mingle with other guests and enjoy complimentary cocktails and snacks.We are conveniently located across from the Cobb Galleria Centre, perfect for business travelers and leisure travelers looking to attend shows at the Cobb Energy Performing Arts Center. With easy access to many highways, getting to local area attractions is a breeze!Our hotels features spacious 2-room suites with separate living and sleeping areas, 2 televisions, refrigerator, microwave oven, coffee maker, ironing board and iron, and work desk with two telephones and data port. Make the Embassy Suites Atlanta Galleria hotel your home away from home! ... more less

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241 reviews from our community

See which rooms travellers prefer - 27 traveller tips

Michael Scott S

Nashville, United States

1 review

“A fantastic welcoming experience!”

Reviewed 14 May 2013 NEW

From beginning to end it was a wonderful experience, centrally located to my needs & the staff were super to work with. I loved the free (high quality) complimentary breakfast & the evening cocktail hours. I would highly recommend this location to anyone!

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Jermaine001

Columbia, South Carolina

“Great Service”

Reviewed 13 May 2013

The service here is great. The staff was friendly and kind, from check-in to check-out. I've stayed here several times with my family, and will continue coming back. After several visits with some of the other hotels, we have chosen this one as our destination hotel in Atlanta. Thanks for your services and I look forward to staying with you... More

Dear Jermaine001, We really appreciate the kind words and will certainly share them with the team. They love hearing that their hard work is noticed! Hope to see you again soon! Warm Thanks and Regards, Dale Gustafson, Director of Sales More

ExceptionalizeIt

Senior Contributor

28 reviews

21 hotel reviews

Reviews in 17 cities

9 helpful votes

“Classic embassy suites”

Reviewed 10 May 2013

Very predictable hotel. It's the classic embassy suites layout and rooms hotel is in need of upgrade in the public areas. Rooms se to have seen some update recently. The shuttle service is convenient use it. Some guests complained that the food was cold a d not fresh.

Dear ExceptionalizeIt, Thanks very much for posting your review. We're happy you enjoyed your stay and hope to see you again soon. The feedback on our public area renovation is important and appreciated! We're looking forward to those upgrades later this year. Thanks again, Dale Gustafson, Director of Sales. More

projectboy

Orlando, Florida

31 reviews

5 hotel reviews

Reviews in 16 cities

6 helpful votes

“A Grand but Very Tired Hotel - - 1980's are Still Alive”

Reviewed 6 May 2013

This is an old Embassy Suites and is certainly showing its age. The décor looks to be 1980's. The furniture in the common areas is tired. The "famed" breakfast and Manager's reception are out of date and really not that good of a value. Parking however is free, but the lot is not protected by fencing nor gates. I could... More

See 3 more reviews by projectboy for Atlanta

Dear Projectboy, Thank you for taking the time to provide us with feedback regarding your recent stay at the Embassy Suites Atlanta Galleria. We are sorry we did not satisfy all of your expectations. I don't know what to say other than that the hotel had a total renovation three years ago, and we are planning to install new atrium... More

SFEMobile

Mobile, Alabama

22 reviews

13 hotel reviews

18 helpful votes

“Not recommended”

Reviewed 30 April 2013

Pros: Room was fine (although not the same as pictured), price and location were good. Cons: This is billed as a full service hotel yet the service was below a typical Comfort Inn-type property. The service is probably fine when the hotel is half full but it is clearly inadequately staffed for a full house. Lines to check in were... More

Dear SFEMobile, We’re sorry we didn't provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and we sincerely apologize for the inconveniences you encountered during your time with us. Thank you... More

walter_mego

Tucson, Arizona

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

“Embassy embarrassed by amateur staff”

Reviewed 29 April 2013

I am in a group of about 20 technicians that each travel about 200 days out of the year,staying at various hotel star levels i can assure you I have hundreds and hundreds of guest experiences with hotel staff and in my traveling I have never experienced such absolute lack of guest relations.This hotel should exude customer service yet sadly... More

Dear Walter_Mego, The Embassy Suites Atlanta Galleria would like to express our deepest regrets that your stay did not reflect the high level of service that we strive to offer to each of our guests. We clearly dropped the ball and your feedback allows us to gain an understanding of any shortcomings we may face and address them appropriately to... More

Melissa J

Atlanta- Galleria, United States

“Thumbs Up”

My overall experience was a good one. My husband and I are frequent Atlanta, GA visitors and we love the Galleria area. Our next visit would more than likely be at the same hotel again. I recommend it as a thumbs up!

Dear Melissa J, Thank you for taking the time to provide us with your feedback regarding your stay this month at the Embassy Suites Atlanta Galleria. We are excited to hear about the many reasons you enjoyed your stay and hope that you will make Embassy Suites your first choice of hotels in the future. We look forward to having... More

Kegan36604

Mobile, AL

Top Contributor

138 reviews

42 hotel reviews

Reviews in 43 cities

60 helpful votes

“Think before you book.”

Reviewed 28 April 2013

Proceed with trepidation. First off, I like the Embassy Brand, mostly due to the two-room suite design. After that, my appreciation drops off quickly. I’m a Hilton Diamond member, and point that out only to say I stay in a lot of hotels, including Embassy. Here is what I have learned. The rooms can be counted on. The locations are... More

See 11 more reviews by Kegan36604 for Atlanta

Dear Kegan36604, Thank you for posting your review. We would like to start by thanking you for your loyalty. As a diamond member you know what to expect from us and we sincerely apologize for the inconveniences and poor level of service you experienced during your time with us. If there is anything we can do for you, please don't... More

Sheila W

Cowpens, South Carolina, United States

Contributor

14 reviews

Reviews in 7 cities

“Very, very comfortable”

Reviewed 26 April 2013

I was very impressed with this hotel. The bed, pillows and linens are extremely comfortable. The employees are helpful and the front desk clerks are very attentive. The little sports bar has good food, even if it's all bar-type food. The only complaint I had was the free wi-fi is very spotty, to the point of disappearing at times. But... More

Dear Sheila W, Thank you for your recent visit and for writing a positive review on our behalf. I am glad you enjoyed the hotel services and facilities overall. My apologies for the wi-fi internet speed...we have AT&T looking into the matter for us. We are sorry that we were not up to par on your recent stay to this... More

Dougheiser

15 reviews

3 hotel reviews

Reviews in 11 cities

2 helpful votes

“Great place”

Reviewed 23 April 2013

This hotel is great. People are great, everyone is really friendly. Nice free breakfast that includes cook to order and fresh fruit, free managers evening reception. Clean comfortable room, nice, great stay. Nice location too, lots of restaurant options in walking distance.

Dear Dougheiser, Thanks for staying with us and for the great review. I am glad to hear we exceeded your expectations and we look forward to doing so again in the future. We appreciate the positive feedback! Warm Regards, Dale Gustafson, Director of Sales More

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Embassy Suites Hotel Atlanta - Galleria Reviews

Embassy Suites Hotel Atlanta - Galleria

241 reviews from our community

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